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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3185 reviews)

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4.89

Based on 3,185 reviews, last reviewed 5th Mar 2026

19% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3185)

Efficient , Reliable, Friendly

Great service, Loraine helped our rather complicated requests and was super helpful with our questions. Reviewed on: 15th August 2025

Local, Scottish, face to face.

I've had a very positive experience with Scottish building society, particularly appreciating its member - focused ethos. Reviewed on: 15th August 2025

Helpful, Efficient, Pleasant attitude.

I was courteously attended to and my request was no problem for Rachel. Reviewed on: 15th August 2025

The Very Best

The Service and have received since I am with the Building Society, have been excellent, could not ask for anything more staff have friendly and very accommodating. Keep up the good work. Reviewed on: 15th August 2025

Helpful, Knowledgeable, friendly

Great service from Loraine and Rachel today (Monday) great advice and friendly faces always make time to attend to me. Reviewed on: 15th August 2025

Professional and Friendly

Have two fixed rates bonus and Bramwell service in queen street, Glasgow is always prompt and very efficient. Staff very customer friendly. Reviewed on: 15th August 2025

Friendly, Traditional, Businesslike

Living in England I conduct all my business with the society by post and find this very satisfactory. No problems or complaints. Reviewed on: 15th August 2025

Excellent and Open Thanks

Excellent helpful service and well informed. Reviewed on: 15th August 2025

Amazing, Welcoming, Scottish

I like everything about SBS particularly the very helpful staff in the Frederick street relationship centre. They are professional, patient and always welcome. I like the fact that I can save my money with a Scottish company. Reviewed on: 15th August 2025

In branch service review

Kaia was informative and clear during our meeting. Reviewed on: 15th August 2025

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