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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,185 reviews, last reviewed 5th Mar 2026
19% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3185)

Infomrative, Great service.

5
Fin was great, very helpful and explained everything clearly. Really good to hear the great work your foundation do for the local community. Reviewed on: 15th August 2025

Excellent Customer Service.

5
Location is local. Staff are very professional and friendly. Reviewed on: 15th August 2025

Excellent

5
Excellent service. Have used this building society for many years. Reviewed on: 15th August 2025

Excellent

5
Friendly and efficient, Lovely but too much from filling by hand. Not computer this is inefficient and risks errors and mistakes. Reviewed on: 15th August 2025

Very Pleasant!

5
I like coming into branch. Bricks and mortar makes me feel secure. Staff not trying to expel me to use online services. Feel I am being treated by a human being not a robot. Reviewed on: 15th August 2025

Traditional Customer Care

5
We are former customers, who have now returned to SBS. A major factor was that SBS provides branches / face to face service / postal and phone contact, without insisting on digital. Reviewed on: 15th August 2025

Helpful, Friendly and Knowledgeable

5
Friendly staff on telephone as always. Very helpful. Reviewed on: 15th August 2025

In branch service review

5
We love the Aberdeen branch. Always great. Reviewed on: 15th August 2025

A great team

5
Quick and easy. Always a pleasure. Reviewed on: 15th August 2025

Clean, Smart, Professional

5
Nice branch modern and clean and very good staff in Aberdeen. Reviewed on: 15th August 2025

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