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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3400 reviews)

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4.91

Based on 3,400 reviews, last reviewed 22nd Apr 2026

49% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Shirley at the Inverness branch was very helpful, fr... Shirley at the Inverness branch was very helpful, friendly and efficient. I enquired about Isa accounts, and information on other matters. Very good ... Read more Reviewed on: 22nd April 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3400)

Friendly, Professional, Caring

Natalie made us feel very welcome and looked after us very well. Reviewed on: 26th September 2025

Dated but Secure

Old school frinedly customer service. While your processes may be a little dated(e.g. Sending paper forms) I have no problem with that. Reviewed on: 26th September 2025

Awesome! People frinedly!

Ethical, Ecological. Absolutley delightful visiting the store. Excellent customer service. Reviewed on: 26th September 2025

Welcome, Warm, Pair

Lovely staff, everything well explained. Only rate for savings could be improved please. Reviewed on: 26th September 2025

Helpful and polite

You are always very helpful and polite. Reviewed on: 26th September 2025

Good, Easy, Efficient

Staff were very helpful and accomdating and explained everything too me. Reviewed on: 26th September 2025

Very Good

Very convenient branch to get into everyone in there is very pleasnt, helpful and knowledgeable. I am disabled and its easy and accessible for me. Its also excellent that I have a branch near me that I can go to speak to someone face to face. Reviewed on: 26th September 2025

Helpful, Frinedly, Local

Very satisfied and its local, I like the fact you can do transitions by post. A good return on my savings. Reviewed on: 26th September 2025

Personal, Friendly, helpful

Personal, Friendly, Helpful Thankfally no pressure to use internet. Reviewed on: 26th September 2025

Friendly, Accessible, Familiar

I like branches on the high street, fact the staff know me, I can call my branch and speak with a member of staff. No centralised call centres the fact it is a Scottish BS. Could improve interest rates as interest levels not keeping pace with inflation. Reviewed on: 26th September 2025

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