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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1934 reviews)

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4.82

Based on 1,934 reviews, last reviewed 28th Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (1934)

Local branch open

Good savings rates. Excellent, friendly service in the Gala branch. Very professional. I can get help in the branch. Reviewed on: 17th April 2024

Local, face-to-face, friendly

Local, friendly professional staff, prompt service both in branch and head office. Reviewed on: 17th April 2024

Value for investing

Experienced Society offering value for investments. Reviewed on: 17th April 2024

Helpful, friendly service

Opening a relationship centre in the city centre is more convenient for customers. Reviewed on: 16th April 2024

Local, knowledgeabel, welcoming

Local branch which means I can go in and talk to a real person. Branch personnel are knowledgeable and very pleasant. Reviewed on: 15th April 2024

Helpful, prompt service

Branch hours could be better, not sure a relationshop centre is a suitable name for office, it is not a dating agency or marriage/partnership guidance service. Reviewed on: 15th April 2024

Fast, friendly, good service

Like the good interest rates, good customer service, friendly and easy to use. Reviewed on: 15th April 2024

Friendly, helpful, local

Because of my age I like the face-to-face and have a local branch. Reviewed on: 15th April 2024

Can always improve

Improve website i.e. helpline found multiple simple errors when online trying to withdrawals, change any details ending many phone calls to speak to someone in branch to rectify. Reviewed on: 15th April 2024

Accessible, friendly

Served my mother for many years, friendly and helpful. Reviewed on: 15th April 2024

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