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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3943 reviews)

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4.91

Based on 3,943 reviews, last reviewed 17th Aug 2026

24% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I was having issues setting up the new online service. I was having issues setting up the new online service. Audrey Smith was extremely helpful and was able to answer all my questions quickly and effici... Read more Reviewed on: 17th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3943)

Very helpful and friendly.

Very helpful and friendly. I took home forms to fill in later once I have decided which account I want. Reviewed on: 25th March 2026

Lorraine in gala was very helpful as always

Lorraine in gala was very helpful as always Reviewed on: 25th March 2026

Really pleasantly surprised with the service I recei...

Really pleasantly surprised with the service I received in Edinburgh branch, very warm and welcoming feel when you enter and the ladies were very helpful, I will be opening an account very soon once I get my ID sorted, I belive the lady was called abbey Reviewed on: 25th March 2026

Katie nails it - and no waiting

I had to ask for help by phone this morning, as I was unable to transfer money into our new account online. Katie McKnight of the Troon branch solved the problem in a courteous, friendly and patient manner and stayed with me as I did the transaction online. It may come as a surprise to customers of other banks to learn that I was connected within two minutes of calling. Reviewed on: 25th March 2026

Troon branch

I visited the Troon branch on Monday to discuss my recently matured bond and savings account. Both members of staff were very helpful on the matter and also gave me accurate directions to my next port of call in Troon. Reviewed on: 25th March 2026

Katie explained all the options available without pr...

Katie explained all the options available without prejudice Reviewed on: 25th March 2026

I got help from Kaia today with my savings accounts...

I got help from Kaia today with my savings accounts and she informed me about all of the isa rates, I may be moving funds due to the merge of nationwide and virgin, so this was very helpful. Reviewed on: 25th March 2026

Face to face appointment

Excellent, all staff very helpful and knowledgeable, Loraine has been excellent this morning Reviewed on: 25th March 2026

The man that served me (gerard) was very helpful and...

The man that served me (gerard) was very helpful and kind. I felt so welcomed into the society and could not have had a better experience Reviewed on: 24th March 2026

Staff member very professional in telling me about S...

Staff member very professional in telling me about Scottish building society products. Reviewed on: 24th March 2026

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