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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,400 reviews, last reviewed 22nd Apr 2026
49% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Shirley at the Inverness branch was very helpful, fr... Shirley at the Inverness branch was very helpful, friendly and efficient. I enquired about Isa accounts, and information on other matters. Very good ... Read more Reviewed on: 22nd April 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3400)

Very good service.

5
I like that you can walk in and speak to someone, Just wish there was more branches near me. Reviewed on: 26th September 2025

In branch service review

5
Local access, good opening hours, helpful staff. Particularly like access to desk space when dealing with complex paperwork. Privacy also important. Interest rates always important but do not always override above considerations. Reviewed on: 26th September 2025

In branch service review

5
Staff always helpful. I would prefer privacy, when discussing my accounts currently in the commune area so customers waiting can hear others business. Reviewed on: 26th September 2025

In branch service review

5
Helpful and very attentive. Lovely girls in edinburgh branch. Reviewed on: 26th September 2025

In branch service review

5
Very helpful and easy to deal with. No faults. No issue. Reviewed on: 26th September 2025

Friendly and Helpful

5
Open the accounts today, friendly and helpful service. Reviewed on: 26th September 2025

Very professional

5
Personal touch. Nothing too much trouble with clear explanations for any questions we had. Reviewed on: 26th September 2025

Excellent, Professional. Focus

5
Good customer service. Very professional and personal. Reviewed on: 26th September 2025

Scottish, Excellent, Friendly

5
I like your friendly, Personal service and your overall customer service is excellent. Reviewed on: 26th September 2025

A great Company

5
Staff always very helpful and efficient. The Best. Reviewed on: 26th September 2025

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