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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3411 reviews)

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4.91

Based on 3,411 reviews, last reviewed 24th Apr 2026

53% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer Service like no other! I phoned the offices and was greeted warmly by David in the Aberdeen office, whose positivity and helpfulness made explaining my request so easy. His ... Read more Reviewed on: 24th April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3411)

Friendly, Convenient, fair

Always nice to see a friendly face in branch, like having a passbook. Reviewed on: 15th August 2025

Perfect Service Given

Good knowledge and willing to help. Reviewed on: 15th August 2025

Superb customer service

I’ve experienced online account login difficulties resolved by the (as ever) extremely helpful, reassuring staff. The superb customer service is the overriding reason I save with SBS. Reviewed on: 13th August 2025

Very, Friendly, Staff

Always enjoy a visit to the Inverness Branch, the ladies are super friendly. Reviewed on: 11th August 2025

Accessible, Efficient, Helpful

I like branches and the ability to go when there and see/speak to people face to face; I like the ability to call branches and speak with staff who know me; I like no centralisation of back office tasks; I like it is Scottish! Would be good to have bit more interest if possible. Reviewed on: 11th August 2025

Very Good

Friendly. Easy local access. Good Products, Very helpful staff. Reviewed on: 11th August 2025

Friendly, Professional, Mutual

Kath at Gala dealt with my cash ISA transfers efficiently and kept me posted with the transactions and followed up with a letter to confirm my requests had been processed. Reviewed on: 11th August 2025

Excellent

Made a difficult situation so easy for me. Stress Free. Reviewed on: 11th August 2025

Simple, Helpful, Reliable

Very easy to use and flexible options. Great customer service. Reviewed on: 11th August 2025

Friendly, Helpful and Scottish

Main thing is that its Scottish. Reviewed on: 11th August 2025

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