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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Excellent products and service.

5
Very informative and clear instruction, very friendly staff. Reviewed on: 6th June 2025

Helpful, great location.

5
Great rates, staff and branch location. Reviewed on: 6th June 2025

In branch service review

5
Really happy with the service received the lady was really informative and I fel like she was actually intrested. Reviewed on: 6th June 2025

Warm, Friendly, Informative

5
I had a warm and friendly experience. Reviewed on: 6th June 2025

Helpful, efficient, friendly

5
Easy to reach a human being on the telephone without lots of redirection or waiting and they have always been very helpful and well informed. Reviewed on: 6th June 2025

King, Caring, Friendly

5
Natalie, very helpful, always really nice and friendly and very patients. Reviewed on: 6th June 2025

Very Good

5
Opening new account with Shirley was very helpful. Reviewed on: 6th June 2025

In branch service review

5
Nice friendly staff very helpful. Reviewed on: 6th June 2025

Professional Friendly Local

5
Face to face with firendly local staff(Troon) Branch close to my home. (Fed up with internet chat bots password usernams so local branch/staff is great) Interest rate could be better. Reviewed on: 6th June 2025

Local Fantastic Service

5
Fantastic staff always happy to help. Reviewed on: 6th June 2025

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