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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

16% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Supportive Reassuring personalised.

Helped support after I had been scammed from my current acc. Dawn reassured me that nothing has left my SBS account and helped comfort me during this time. Personlised service and support that you only get at SBS. Reviewed on: 6th June 2025

A Good Experience.

I Understand this need for appointements and it would be nice if wasn't required. Reviewed on: 6th June 2025

In branch service review

Very helpful explaning everything. Reviewed on: 6th June 2025

Friendly, Helpful, Relayed

Lost savings book organsing, replacements and mounting money. Reviewed on: 6th June 2025

Professional, Helpful, Courteous

Rachel was a professional and extremely helpful, enabling me to conduct in business to complete satisfactions. Reviewed on: 6th June 2025

Value , Respect, Excellence

As expected the usual high standard. Reviewed on: 28th May 2025

Fantastic if I had money I would invest here

Brilliant to talk to an advisor. Very professional and friendly and approachable. Easy to talk to about a sensitive subject. Reviewed on: 28th May 2025

Reliable, traditional, Competitive

Passbooks are still very much practical and worthwhile and should be retained. Reviewed on: 28th May 2025

Excellent

Good rates, Like the face to face aspect. Reviewed on: 28th May 2025

Friendly informative efficient

Traditional service, Personal Attention. Good old fashioned building society Ethos. Reviewed on: 28th May 2025

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