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Scottish Building Society: Savings reviews

4.91
Based on 3,644 reviews, last reviewed 25th Jun 2026
45% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Kaia has been great with helping me clear up my acco... Kaia has been great with helping me clear up my accounts and she was very good at talking me through the higher interest rates. Reviewed on: 25th June 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3649)

Fab!! Very friendly!

5
I like the option to discuss matters though the back in the meeing room. Reviewed on: 18th September 2025

Local friendly efficient

5
Office is local and easy to access. Friendly staff. Reviewed on: 18th September 2025

Very Good Indeed

5
Excellent qucik and frinedly service - very efficient. Reviewed on: 18th September 2025

In branch service review

5
Staff are always friendly and everything is dealt with quickly and efficiency. Reviewed on: 18th September 2025

Excellent service. Nice office too.

5
Lovel people genuine and considerate, would go anywhere else. Reviewed on: 18th September 2025

Would definitely recommend

5
Excellent service and frinedly and helpful staff. Reviewed on: 18th September 2025

Trustworthy, Human, Fair

5
Provided is clear and I appreciate being able to talk to a real person. Some savings interest rates are a little lower than the competition. Reviewed on: 18th September 2025

Among the Best

5
I find Kirsty at Troon very helpful. Reviewed on: 18th September 2025

Friendly , Helpful, Excellent

5
Online: easy to access with products completive. On site: staff friendly with good customer service. Office base in Edinburgh very central and pleasant to visit. Phone enquiries answered with good telephone manner and helpful. Reviewed on: 18th September 2025

Professional, Friendly, helpful

5
I like the fact I have a local branch and the staff there are great. No issues at all. My gripe is that you don't email, text your customers to advice of closures for whatever reason. For events or conferences. I have been caught out a couple of times like this Its all very well putting notices up in the branch and asking me to check the website is not acceptable and shouldn't be necessary. Reviewed on: 18th September 2025

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