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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3957 reviews)

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4.91

Based on 3,957 reviews, last reviewed 19th Aug 2026

27% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent customer services as always. Excellent customer services as always. Maxine MacIver was excellent answering my queries in a professional and friendly manner. Reviewed on: 19th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3957)

Trustworthy, customer - focused, Excellent

Excellent customer service good written communication. Good customer service from call handler when phoning for information. Good products and savings rates. Reviewed on: 18th December 2025

Friendly, Helpful, Efficient

Easy to use by phone and speak to the staff for information. Reviewed on: 18th December 2025

Current rates competitive

Efficient and very helpful staff. Reviewed on: 18th December 2025

Accessible, Friendly, reliable.

As an elderly small scales saver I am very pleased to be with the SBS and It is helpful and friendly staff that make it work. I appreciate the personal approach was only by phone in this point. Thank you for being there. Reviewed on: 18th December 2025

Friendly, efficient, professional

Friendly welcome. Questions were dealt with very effectively and satisfactory. Whole process was very relaxed. No improvements. Reviewed on: 18th December 2025

Professional, Friendly , Informative

A friendly face, good information Ability to speak to someone in person is very important. Reviewed on: 18th December 2025

Great value products

I open my account via post. Only spoke with a lovely colleague over the phone who was super helpful. Great value products. Oldest building society. Reviewed on: 18th December 2025

Scottish based friendly.

It would have been useful to be able to go over the phone rather than by only post. Reviewed on: 18th December 2025

Friendly, Clear and Knowledgeable

All went smoothly. No need for improvement. Reviewed on: 18th December 2025

Friendly, Efficient, Knowledgeable.

Very friendly and efficient staff. Great to have a local branch to deal with. Reviewed on: 18th December 2025

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