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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

16% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Friendly, Helpful, Fair

I had to call twice about not getting a passbook sent out. This was time consuming and annoying. Reviewed on: 17th June 2025

Easy, Pleasant atmosphere

Very satisfied, Helpful staff, Pleasant environment in branch. Nicer experience thank banks, less stressful and easier for the customer. Reviewed on: 17th June 2025

Great, Friendly, Local

This has been a great experience staff very helpful. Reviewed on: 17th June 2025

In branch service review

I am a regular and always a good experience. Reviewed on: 17th June 2025

Easy, Polite, Knowledgeable.

Cara was very friendly and helpful the transaction was easy. Reviewed on: 17th June 2025

Friendly and Helpful

2 Staff helped me today and both great, very friendly and a great service. Reviewed on: 17th June 2025

Friendly, Efficient, Helpful.

Everyone was friendly and helpful. I had missed the deadline for a Transfer of account but a new one was set up very quickly. Reviewed on: 17th June 2025

Friendly, Helpful, Caring.

Staff was really nice and chatty. Looked at all my accounts and offered a review. Nice to be asked. Reviewed on: 17th June 2025

Local, Professional, Kind

Natalie very helpful as always, excellent service. Reviewed on: 17th June 2025

Friendly, Happy, Nice

Always serviced with a friendly smile. Reviewed on: 17th June 2025

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