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Scottish Friendly: Junior ISA reviews

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1.00
Based on 1 reviews, last reviewed 16th Oct 2025
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Latest lowest rating:

1

Shockingly Bad Company - Do NOT choose As someone who takes reviews seriously and writes them with sincerity, I always try to be fair and transparent. When a company deserves recognition, I... Read more Reviewed on: 16th October 2025
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Luca
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About this product

Scottish Friendly offer a stocks and shares Junior ISA. Investments can go down as well as up, so your child could get back less than you've paid in.

You can choose from a ready-made ISA which features an ethical fund choice or a DIY option where you select from nine funds from low to high risk.

Scottish Friendly Junior ISA reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Friendly before, you can also leave a review and share your experience.

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Scottish Friendly Junior ISA reviews (1)

Shockingly Bad Company - Do NOT choose

1
As someone who takes reviews seriously and writes them with sincerity, I always try to be fair and transparent. When a company deserves recognition, I’m more than happy to give it. But when a business fails so completely that it borders on absurd, I feel it’s my duty to warn others — so they don’t have to endure the same drawn-out frustration that I have. Unfortunately, my experience with Scottish Friendly falls squarely into the latter category. In all honesty, they’ve proven to be one of the most unprofessional, disorganised, and downright infuriating companies I’ve dealt with in years. What should have been a simple transfer of funds from a Scottish Friendly account to One Family turned into a six-month ordeal that tested every ounce of my patience. Six months — and still, they couldn’t manage to complete a basic administrative task. Meanwhile, One Family acted promptly and professionally throughout, keeping me updated and doing everything in their power to move things along. The contrast between the two companies could not have been starker. Repeated requests from One Family went completely unanswered by Scottish Friendly, as though they were operating in a parallel universe where customer service simply doesn’t exist. After months of this nonsense, I finally lodged a formal complaint — only to receive a dismissive and robotic response claiming that Scottish Friendly was not at fault because they had “only just received communication” from One Family. That explanation is as implausible as it is insulting. It perfectly captures their attitude: no accountability, no apology, and no awareness of how damaging such negligence can be to customers. Rather than investigate or take ownership, they chose to hide behind bureaucratic excuses and pass the blame elsewhere. At this point, I’ve given up expecting any resolution from them. Instead, I’m sharing my experience publicly so others can make an informed choice before entrusting their money to a company that seems incapable of performing even the most straightforward tasks. In short: Scottish Friendly have been anything but friendly. Their customer service is dreadful, their communication non-existent, and their attitude dismissive. If you value your time, your sanity, and your money, I’d strongly advise you to look elsewhere. 1 Star – Appalling Service and Zero Accountability. Reviewed on: 16th October 2025
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Luca

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