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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

V competitive interest rates

V competitive interest rates. Website is easy to use with online access to products and account info. Reviewed on: 26th February 2024

Very user friendly site.

Very user friendly site. Prompt and helpful responses to on-line queries. Very helpful telephone staff. Reviewed on: 26th February 2024

Never had a problem with customer service.

Never had a problem with customer service. Reviewed on: 26th February 2024

Good rates and quick service, what's not to like?

Good rates and quick service, what's not to like? Reviewed on: 26th February 2024

Straightforward application and excellent interest r...

Straightforward application and excellent interest rates. Reviewed on: 26th February 2024

Always first to offer best savings rates

Always first to offer best savings rates Reviewed on: 26th February 2024

The Bank fir Savings

Helpful efficient and good savings rates.Good communication. Reviewed on: 26th February 2024

Excellent and straightforward savings products

Excellent savings products, straightforward account opening and management that make my life easy. It's a pleasure to be a Shawbrooks customer. Reviewed on: 26th February 2024

New customer

New customer looking for great rates. Needed to speak to a human and everyone was eloquent, helpful and informative, nothing was too much trouble. The command of English was excellent too Reviewed on: 26th February 2024

Competitive Interest Rates

Easy to make deposits and withdrawals with competitive interest rates. Also website is easy to access and use but feels secure. Reviewed on: 26th February 2024

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