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Simple Landlords Insurance: Landlord Insurance reviews

4.58
Based on 62 reviews, last reviewed 19th Oct 2023
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Latest highest rating:

4

Haven't claimed but good price Haven't made a claim but good price and renewals. Reviewed on: 19th October 2023
Jessica Wilkinson 's avatar
Jessica Wilkinson

Latest lowest rating:

1

Awful since they were taken over by Swinton. Avoid at all costs Swinton bought Simply Landlords and then ruined it by trying to merge it with their own business. Having been with Simply for over 15 years and very h... Read more Reviewed on: 8th September 2022
Simon N's avatar
Simon N

About this product

Our Simple Landlords Insurance Landlord Insurance reviews can help you to find out what life as a Simple Landlords Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Simple Landlords Insurance Landlord Insurance reviews (62)

Review of the Simple Landlords Insurance, Landlord Insurance:

Bad customer service, ambiguous terms and conditions. Avoid at all costs!

1
Ridiculous service and when it comes to claims, they try and find ways to invalidate your claim. The actual broker who sells the insurance product is Great lakes and the company who manage the legal claims are legal management insurance(LIM). I took out the comprehensive landlord cover with legal expenses and rent guarantee. The policy wording is not transparent and they don't stick to their terms and conditions often finding ways to invalidate a claim - in my experience, this is not fair and the product is clearly missold. I would simply avoid a dodgy company as this and buy a better product although expensive. End of the day you are purchasing an insurance for peace of mind and clearly this hasn't been the case in my situation while dealing with a difficult tenant. AVOID at all costs! Reviewed on: 2nd July 2018

Haven't claimed but good price

4
Haven't made a claim but good price and renewals. Reviewed on: 19th October 2023

Awful since they were taken over by Swinton. Avoid at all costs

1
Swinton bought Simply Landlords and then ruined it by trying to merge it with their own business. Having been with Simply for over 15 years and very happy, I am now moving all my policies to another insurer and would recommend others do the same. If you do, you'll find cheaper quotes and much better customer service. Reviewed on: 8th September 2022

Avoid Simply and try Direct Line instead, you will save money, time and frustration.

1
A company not to be trusted. Having used Simple Landlords for 10 years, most recently we chose to look elsewhere, by doing so we saved over £100 by using Direct Line. Having cancelled the renewal with Simply via email (4 times) some 7 weeks later we are still waiting for a full refund as they ignored our cancellation and continued to charge my credit card over £200. They rarely respond to emails. If they do, they always have some obscure excuse, such as our systems have been down....we have experienced email issues...etc...etc... Please take my advice....avoid Simply and try Direct Line instead, you will save money, time and frustration. Reviewed on: 18th December 2020

Dependable

5
Good solid, trustworthy insurer. Highly recommend Reviewed on: 10th August 2020

It's no good....

5
It's no good having insurance that doesn't meet your needs. I have all my properties insured with Simple and, after having a claim, it was apparent that I had chosen wisely. The claim process was simple and I received payment for the damage very quickly. I am now confident that Simple was the right choice. Reviewed on: 10th October 2017

simplelandlords make it simple!

4
always keep you up to date and give you all the info you need. Reviewed on: 1st October 2017

Have been very happy with my Simple Landlords

4
I am an novice but have been glad to have Simple Landlords and will continue to use you as long as a Landlord Reviewed on: 28th September 2017

Competitive

5
I have always found Simple Landlords Insurance to be very competitive and have never had any negative issues with them. Reviewed on: 28th September 2017

Ideal for insurance on ex-family homes

5
Needed somewhere to cover the restored ex-family home,for the future. Reviewed on: 27th September 2017

Simple

5
Does what it says on the tin 'simple'. Says it all really. Reviewed on: 27th September 2017
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