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Smart-Cover: Home Emergency Cover reviews

Name: Home Emergency Cover
Rating: 4.76 (33 reviews)

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4.89

Based on 33 reviews, last reviewed 7th Aug 2025

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

4 star

3 star

2 star

Latest highest rating:

5

Got my boiler service done today, had booked through... Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told me the b... Read more Reviewed on: 7th August 2025

Latest lowest rating:

1

Dreadful Customer Service. Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company emp... Read more Reviewed on: 15th December 2022

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About this product

Looking for reviews of Smart-Cover's home emergency cover? Read on to see what people like you have said about the level of cover, price, and customer service provided by Smart-Cover! Or if you're already covered by one of their policies, please write a review of your own and join our community of reviewers!

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Smart-Cover Home Emergency Cover reviews (33)

Service you can relie

In post covid time ,when no service or most services do not even answer the phone ,this is one place where you get you could talk to you some one and has the service ,and follow up as well as happened to me . Reviewed on: 21st September 2022

Brilliant insurance company

We had a fault with are RCD switch on the fuse box which kept tripping,within 48 hours we had an engineer who repaired and sorted out are problem.Ive never had any issues with this company as they have always been spot on,brilliant company would recommend their services to anyone. Reviewed on: 21st September 2022

Great price good customer service

Overall I am very pleased with Smart Cover . Good price with good customer service Reviewed on: 21st September 2022

Brilliant service

Been with Smart Cover for three years now. Excellent service. So easy to deal with. And very reasonable price as well. Reviewed on: 21st September 2022

Quick to respond

Good customer service. Always on hand to sort matters out urgently. No problems whatsoever in the last 3 years. Reviewed on: 21st September 2022

Excellent and friendly service

They just do what they say they will at the time of selling Reviewed on: 21st September 2022

best service

easy claims process and quick service Reviewed on: 21st September 2022

fabulous insurance

Very professional and they always get someone out to you within in a few hours. Reviewed on: 21st September 2022

No worries with boiler or radiators

Yearly boiler services plus no worriesuch if it breaks down or radiators leak as all covered with Smart Cover Reviewed on: 20th September 2022

Great service, huge value

This cover was so easy to set up, the premium is incredibly competitive and includes a free boiler service!! Reviewed on: 20th September 2022

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