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Smart-Cover: Home Emergency Cover reviews

Name: Home Emergency Cover
Rating: 4.76 (33 reviews)

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4.89

Based on 33 reviews, last reviewed 7th Aug 2025

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

4 star

3 star

2 star

Latest highest rating:

5

Got my boiler service done today, had booked through... Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told me the b... Read more Reviewed on: 7th August 2025

Latest lowest rating:

1

Dreadful Customer Service. Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company emp... Read more Reviewed on: 15th December 2022

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About this product

Looking for reviews of Smart-Cover's home emergency cover? Read on to see what people like you have said about the level of cover, price, and customer service provided by Smart-Cover! Or if you're already covered by one of their policies, please write a review of your own and join our community of reviewers!

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Smart-Cover Home Emergency Cover reviews (33)

Thorough explanation

I don't remember who i talked to but they were lovely and carefully and thoroughly explained everything i need to know about the insurance. Reviewed on: 10th September 2017

Home emergency cover

Excellent service from the day I took out my policy, Phoned up with a emergency and got immediate response and emergency was resolved immediately within 1 working day. I have recommended smart-cover to all my friends and family Reviewed on: 6th September 2017

Good level of cover

Easy to purchase online and paperwork received as requested by post Reviewed on: 3rd July 2017

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