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SmartSave: Savings reviews

4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Easy to open an account and a great interest rate

5
Easy to open an account and offers a great interest rate. No problem transferring funds in and no issues with opening the account. Would definitely use them again. Reviewed on: 26th January 2024

Ok good rates of interest, good bank

3
Ok good rates of interest, good bank Reviewed on: 26th January 2024

Very Happy Saver

5
I was looking for a one year, fixed rate savings account and this account was listed on MoneySavingExpert as a top-rate savings account. Opening the account was straightforward and I can access my account online at any time. I'm happy that I'm getting the best rate of interest available at the time I opened the account. Reviewed on: 26th January 2024

Painless & straightforward savings

4
Using this service has been easy. From finding the right product (rate of return & duration) to instructions on how to transfer-in and the speed and ease of use of transfer process. Finally all communications have been clear and concise. I’ve already recommended this to friends and family. . Reviewed on: 26th January 2024

I’ve invested in a 1 year fixed rate savings plan.

5
I’ve invested in a 1 year fixed rate savings plan. I get no constant marketing emails like some but just honest investment Reviewed on: 26th January 2024

Easy investment process

5
Really easy process to establish my investment with an excellent rate of return Reviewed on: 26th January 2024

Smooth, friendly, competitive

4
Was recommended to SmartSave by MoneySavingExpert. Opening the account was easy, comms were good, rate was v competitive Reviewed on: 26th January 2024

SmartChoice SmartSave Banking

5
It has been a smooth, fuss-free banking experience! Reviewed on: 26th January 2024

Easy to set up and navigate.

5
Easy to set up and navigate. Have not had to deal much with customer service but savings rate was the best on the market. Reviewed on: 26th January 2024

Easy access and great rates

5
Clear online instructions made it very straightforward to set up a savings account. Great communication via regular emails mean I always know what's going on with my money. Reviewed on: 26th January 2024

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