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SmartSave: Savings reviews

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4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Very happpy with all aspects of service & product

5
Very happpy with all aspects of service & product Reviewed on: 26th January 2024
Garry D's avatar
Garry D

So easy to set up & manage

5
So easy to set up the account online and with a fantastic interest rate. Reviewed on: 26th January 2024
Julie C's avatar
Julie C

Easy to work with.

5
Offered competitive rates on maturity, transfer easy. Good service. Reviewed on: 26th January 2024
Phil Horton's avatar
Phil Horton

A terrible experience

1
A terrible experience- tried to close an account & forfeit interest & was not allowed to. It’s a 5 year account with pitiful rates Reviewed on: 26th January 2024
Unhappy customer 's avatar
Unhappy customer

It was very straightforward process and easy to use,...

5
It was very straightforward process and easy to use, very straightforward and easy to understood terms. Market topping rate of interest. Would definitely consider using them again and re investing any money which I have with them now. Reviewed on: 26th January 2024
Andrew H's avatar
Andrew H

Smart save review

5
Easy to set up and track my savings. Reviewed on: 26th January 2024
ChloeP's avatar
ChloeP

Easy to use web site and registration

5
Easy to use web site and registration Reviewed on: 26th January 2024
Pauline's avatar
Pauline

Excellent service

5
Easy access, can check balance at any time. Get notifications before mature date. Good rates. Reviewed on: 26th January 2024
Ruth Z's avatar
Ruth Z

Clear instructions and good customer service.

5
Clear instructions and good customer service. Reviewed on: 26th January 2024
PeteyB's avatar
PeteyB

It was hard to set up an account, the website doesn'...

1
It was hard to set up an account, the website doesn't seem very professional for a bank. Reviewed on: 26th January 2024
Richard A's avatar
Richard A

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