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SmartSave: Savings reviews

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4.76
Based on 2,547 reviews, last reviewed 13th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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Review SmartSave: Savings now

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SmartSave Savings reviews (2547)

Great rates, great service

4
Stumbled upon there fixed savings account on Martin Lewis’ money saving expert website, and extremely happy that I did. Everything was seamless and extremely easy to understand. There were a lot of rates and new savings accounts springing up with the rise of inflation, but the transparency of the deposit process made things easy. Would be 5/5 and 10/10 but the Google reviews of the branches (not Smart Save itself) are low and come up as a top search. I think this might put people off, and would look to change the algorithm if possible as it is not a fair reflection of the service offered. Reviewed on: 6th April 2023
Harry's avatar
Harry

Great savings

5
I found it easy to transfer my money, anx I am very satisfied with smartsave and have already recommended them to my family. Reviewed on: 6th April 2023
Jane Charlton's avatar
Jane Charlton

TOP RATES

5
Very easy to apply for ,and administrate. Reviewed on: 6th April 2023
MARGARET JOAN BURNETT's avatar
MARGARET JOAN BURNETT

Straightforward Investment

5
Simple to operate. Good rate of interest Reviewed on: 6th April 2023
Dennis's avatar
Dennis

Easy to set up

5
Easy to set up new account. Thankfully, company also doesn’t inundate you would PR info which is good!! Reviewed on: 6th April 2023
Lisa 's avatar
Lisa

Easy

5
SmartSave have made it easy for anyone to invest. good plans and rates to suit all. Never really been a saver but this kicked off a new chapter for me. Reviewed on: 6th April 2023
Paul Miarowski's avatar
Paul Miarowski

Happy customer

4
Easy to use. No problems. Would use again Reviewed on: 6th April 2023
Beverley Hauxwell's avatar
Beverley Hauxwell

professional customer service and god rates.

5
professional customer service good rates and helpful. Reviewed on: 6th April 2023
Andy woods's avatar
Andy woods

1 year fixed rate savings

4
I opened a 1 year fixed rate savings account as paying reasonable rate at the time and encountered no difficulty in doing so. When the maturity date arrived I was contacted and given a number of options and my option was acted upon timely. I have never actually had to contact them so can’t comment on their customer service Reviewed on: 6th April 2023
Morag Goldsmith's avatar
Morag Goldsmith

Genuine and good

5
I used Smart Save for numbers of years. It is a quick and easy online saving account. also the rate is very good.. Reviewed on: 6th April 2023
Sheila Seho's avatar
Sheila Seho

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