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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

5
Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Good accounts

5
Had bond which matured. Easy to open another. Interest rate very good. Reviewed on: 28th January 2024

Easy website application

5
Easy website application and good rates of interest Reviewed on: 28th January 2024

Good but not much communication.

4
Good but not much communication. Reviewed on: 28th January 2024

GREAT SERVICE

5
VERY EASY SERVICE TO USE. COMPREHENSIVE RANGE OF PRODUCTS. Reviewed on: 28th January 2024

My experience

5
Very good service, and to the point Reviewed on: 28th January 2024

Stress free, quick and no-compromise on value

5
Choosing where to save, when to save , how much you can afford to save is stressful to me, so when making the investment is quick, smooth and gets a good return it makes it all less stressful Reviewed on: 28th January 2024

Does what it says on the tin.

5
Does what it says on the tin. Excellent interest rates no hassle Reviewed on: 28th January 2024

Excellent service and there when I want them to be.

5
Excellent service and there when I want them to be. Good interest rates too especially as the High Street banks are not offering them. Reviewed on: 28th January 2024

SmartSave great company

5
SmartSave responded very quickly when I had an issue and helped me to understand my options. They don't bother you with unnecessary emails etc but are on hand when you do need it. Competitive rates. Easy to navigate products and apply. Reviewed on: 28th January 2024

From start to finish the process of setting up my ac...

5
From start to finish the process of setting up my account couldn't have been eaiser. It was completely online and I didn't have to speak with anyone at any point. They offered the best savings rates available and I have no complaints. Reviewed on: 28th January 2024