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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

5
Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Very responsive to questions

5
Very responsive to questions we have had and responded almost immediately! Reviewed on: 26th January 2024

Great product

5
Great product and so easy to arrange Reviewed on: 26th January 2024

Very easy to use , very plain and simple to understa...

5
Very easy to use , very plain and simple to understand , view and navigate Reviewed on: 26th January 2024

Good product

5
No hassle to set up and good clear emails when needed. Reviewed on: 26th January 2024

Very Friendly Service

5
Very friendly and excellent service would recommend Reviewed on: 26th January 2024

safe, good benefits

5
safe, good benefits and I would like to re command to others if have a chance. Reviewed on: 26th January 2024

Be Smart use SmartSave

5
It was easy to open an account and to reinvest once my fixed term was up. Reviewed on: 26th January 2024

Great customer service and fantastic interest rates.

4
Great customer service and fantastic interest rates. Reviewed on: 26th January 2024

Easy to open and transparent with competitive rates,...

5
Easy to open and transparent with competitive rates, would recommend to everyone. Reviewed on: 26th January 2024

Customer service 4*

5
Had some issues with my bank over making initial transfer & help was at the end of the phone & email. Reviewed on: 26th January 2024