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SmartSave: Savings reviews

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4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Worst CS in the WORLD!!!!!!

1
This company has the worst Customer Service ever.. Worst CS in the WORLD!!!!!! They promise lots but deliver NOTHING. They want so much personal information on you NOT relevant to the product. One assumes to pass onto other companies. Reviewed on: 26th January 2024
Terence M's avatar
Terence M

It was a bit tricky to use as I forgot a step, but t...

5
It was a bit tricky to use as I forgot a step, but that's User error. Reviewed on: 26th January 2024
Christina's avatar
Christina

client focassed bank.

5
Easy to understand. Clear and definitive instructions. Reviewed on: 26th January 2024
Brian A Eaton's avatar
Brian A Eaton

Smart save a very good save

5
Very well organised company very informative with all information Reviewed on: 26th January 2024
Vivienne J's avatar
Vivienne J

Easy to use and great bank

5
Good service, competitive interest rates and an easy to use website. Reviewed on: 26th January 2024
Stuart Lumsden's avatar
Stuart Lumsden

Good communications and trustworthy

5
Good communications and trustworthy Reviewed on: 26th January 2024
Helen P's avatar
Helen P

It’s been easy and has good interest rates.

5
It’s been easy and has good interest rates. Reviewed on: 26th January 2024
Jonathon H's avatar
Jonathon H

Very quick response, and question fully answered.

5
Very quick response, and question fully answered. Reviewed on: 26th January 2024
David H's avatar
David H

Very easy to deal with,decent rates

5
Very easy to deal with,decent rates Reviewed on: 26th January 2024
Kath Charlesworth's avatar
Kath Charlesworth

Quick set up on line , customer service good online

5
Quick set up on line , customer service good online Reviewed on: 26th January 2024
Paula G's avatar
Paula G

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