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SmartSave: Savings reviews

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4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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15%
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2%
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0%
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1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Average experience but unable to provide better savi...

3
Average experience but unable to provide better savings rates than competitors. Reviewed on: 26th January 2024
Bob's avatar
Bob

To honest, after I'd put my money into their fixed r...

4
To honest, after I'd put my money into their fixed rate, I forgot about them! But the rate was competitive, and communications when the account matured good. Reviewed on: 26th January 2024
Simon Treves's avatar
Simon Treves

Good fixed rate savers.

5
I've not had to contact Smartsave but continued investing when I saw how good the rates were, last year. I've been saving with them for 2 years, onto my 3rd now. Reviewed on: 26th January 2024
PPearce's avatar
PPearce

Very easy to use, straightforward and easy to unders...

5
Very easy to use, straightforward and easy to understand Reviewed on: 26th January 2024
Liz H's avatar
Liz H

Very good easy to understand would recommend to anyone

5
Very good easy to understand would recommend to anyone Reviewed on: 26th January 2024
John Badger's avatar
John Badger

I have saved

5
I have saved and am receiving interest. Reviewed on: 26th January 2024
Chris's avatar
Chris

Online banking made easy

5
From my experience any question I asked was answered swiftly ,and always a good return on my money, Reviewed on: 26th January 2024
Graham henry 's avatar
Graham henry

GREAT SAVINGS RATES AND EASY TO MANAGE ON LINE

5
GREAT SAVINGS RATES AND EASY TO MANAGE ON LINE Reviewed on: 26th January 2024
Antony F's avatar
Antony F

Worst CS in the WORLD!!!!!!

1
This company has the worst Customer Service ever.. Worst CS in the WORLD!!!!!! They promise lots but deliver NOTHING. They want so much personal information on you NOT relevant to the product. One assumes to pass onto other companies. Reviewed on: 26th January 2024
Terence M's avatar
Terence M

It was a bit tricky to use as I forgot a step, but t...

5
It was a bit tricky to use as I forgot a step, but that's User error. Reviewed on: 26th January 2024
Christina's avatar
Christina

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