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SmartSave: Savings reviews

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4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Good interest and service.

4
The interest rate is very competitive and the web site very easy to use. Reviewed on: 26th January 2024
Richard R's avatar
Richard R

Easy fully explainable site.

5
Easy fully explainable site. Notification of end of term of savings. Plenty of options to withdraw re invest or part withdrawal. If re invest 14 days period to do so. Reviewed on: 26th January 2024
Denise's avatar
Denise

The savings account is easy to open and good rate.

5
The savings account is easy to open and good rate. Reviewed on: 26th January 2024
Alice 's avatar
Alice

Best interest rates and clear

5
Best interest rates and clear information on the savings and how to reinvest - I'm very impressed. Reviewed on: 26th January 2024
Laurence G's avatar
Laurence G

Easy to use web

4
Easy hassle free web. Secure log in. Reviewed on: 26th January 2024
Thomas D's avatar
Thomas D

Easy to use website & email updates

5
Easy to use website and i like how they advise you when your investment is due to mature in plenty of time. Reviewed on: 26th January 2024
Cheryl R's avatar
Cheryl R

Easy to use.

3
Easy to use, felt a bit caught in a low interest rate account with no way out - but that's largely my responsibility. Exit with a penalty would have been useful. Reviewed on: 26th January 2024
A P's avatar
A P

Great savings rate.

5
The rates for savings were very good. But you could only have one savings account with them. Reviewed on: 26th January 2024
TLG's avatar
TLG

Rate is good service is good

4
Rate is good bd online service is good , Have not used the call service, renewal of money was so quiet I didn’t realise I had done it Reviewed on: 26th January 2024
Frankie baby's avatar
Frankie baby

Excellent customer service

5
Very good see is what you see is what you get, reliable Reviewed on: 26th January 2024
Selma's avatar
Selma

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