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SmartSave: Savings reviews

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4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Quick & easy to use

5
Quick & easy to use on the internet Reviewed on: 26th January 2024
William b's avatar
William b

Reasonable offering for one account at a time

4
I have not had to contact Smartsave as I did set up my account completely via the website. I did have to try a couple of times to successfully set up the account as it did not successfully validate me the first couple of time, the validation process when I did it in mid 2023 did seem a little fragile. The biggest issue is that you can only hold one account at a time so if the interest rates offered improve you cannot open another account while staying under the FSCS £85000 limit. It looks like Smartsave can only check your deposits against the FSCS limit by limiting you to one account. They cannot add the funds in two or more accounts together to check you have not exceeded the limit, as they do not accept funds that exceed the FSCS limit. So if rates are rising Smartsave would not be the best place to deposit as you are locked into the rate you get and cannot deposit more (below the FSCS limit) if Smartsave rate increase. But if rates are dropping this would make Smartsave a reasonable place to deposit savings as the rate you get wouild be locked in for the funds you deposit.. Reviewed on: 26th January 2024
Ian's avatar
Ian

Every little helps

5
In this day and age it’s good to get some advice on how to save your money Reviewed on: 26th January 2024
Campbell F's avatar
Campbell F

All-round first class job.

5
The installation of the panels, battery and all the ancillary equipment was carried out efficiently and effectively. All appointments were met. Excellent value for money. Reviewed on: 26th January 2024
Ken B's avatar
Ken B

Does the job but generally average and better rates...

3
Does the job but generally average and better rates often available elsewhere. Nil else to add really Reviewed on: 26th January 2024
Zedbob 's avatar
Zedbob

Smartsave benefits

5
Easy to deal with, good app, customer service available if needed and very competitive rates. Reviewed on: 26th January 2024
Andy Saunders 's avatar
Andy Saunders

Recommended

5
Easy to use and understand website. Excellent returns. Very easy to invest. Good communications. Reviewed on: 26th January 2024
Fred B's avatar
Fred B

April22/25ibond

4
Easy to set up. Easy to access. Great open explanation of how Smart save invest their funds. Reviewed on: 26th January 2024
L H's avatar
L H

What I expected.

5
To be honest I haven’t had much of an experience… I saw the rate, transferred the money and that’s that. Occasionally I check to see if the money is still there because I’ve never spoken with anyone at the company. Reviewed on: 26th January 2024
Thomas E's avatar
Thomas E

Easy to use Savings Acct

5
Downloaded the app and added money into the savings acct after reading excellent reviews. Easy, straightforward and quick to complete the procedure. Reviewed on: 26th January 2024
Alison C's avatar
Alison C

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