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SmartSave: Savings reviews

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4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
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0%
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1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Customer service is excellent and you can actually s...

5
Customer service is excellent and you can actually speak to a person who was easy to talk with Reviewed on: 26th January 2024
Maureen r's avatar
Maureen r

Very easy setup compared to a rival

5
Very easy setup compared to a rival Reviewed on: 26th January 2024
Keith e's avatar
Keith e

good interest rates which are up with the best around.

5
good interest rates which are up with the best around. Rates don't go down at end of term. Win win. Reviewed on: 26th January 2024
EMP's avatar
EMP

Smart move

5
Account set up without issues. Good interest rate. Reviewed on: 26th January 2024
Colin D's avatar
Colin D

SmartSave for SmartInvesting

5
A straight forward and easy online method of saving. Reviewed on: 26th January 2024
Peter Boxall's avatar
Peter Boxall

Easy to use easy

4
Easy to use online and easy to access your account to view the balance Reviewed on: 26th January 2024
Rachel A's avatar
Rachel A

Act in haste, repent at leisure

3
Locked in a low rate in a rising market with no cooling off period. I won't be taking out any more 12 month fixes, here or elsewhere. But of the 7 one-year bonds I took out, this was the lowest rate. Reviewed on: 26th January 2024
Toby S's avatar
Toby S

Great value, intuitive and easy.

5
Smartsave offered a great interest rate at the time I used them and I had no issues putting money into my account, it was all very straight forward and easy to do. Reviewed on: 26th January 2024
James M's avatar
James M

Smart move to SmartSave

5
We read lots of reviews and savings advice before opening our fixed rate account with SmartSave. The online application was simple and straightforward and we have been kept informed at all appropriate stages. A professional service that is highly rated for good reason Reviewed on: 26th January 2024
Mick E Downing's avatar
Mick E Downing

Simple to set up.

5
Simple to set up. Excellent communication. Great value. Reviewed on: 26th January 2024
Andy C's avatar
Andy C

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