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Howden: Car Insurance reviews

Name: Car Insurance
Rating: 4.73 (33 reviews)

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4.27

Based on 33 reviews, last reviewed 21st Sep 2024

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

3 star

2 star

Latest highest rating:

5

Very easy to deal with Very easy to deal with, answered questions as we went along. They made the process simple and straightforward. Reviewed on: 4th September 2024

Latest lowest rating:

1

Just moved house - £63 in admin charges Just moved house. I was charged £63 in admin charges for my campervan insurance. If you think you are going to make any changes mid policy, you really... Read more Reviewed on: 21st September 2024

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About this product

Howden provide a car insurance broker service using a selected panel of specialist and standard car insurance.

Policy options include Comprehensive, Third Party, Fire and Theft and Third Party Only. You can also choose optional upgrades and enhancements including breakdown, courtesy car, windscreen and wrong fuel cover.

Howden car insurance reviews help you find out what it’s like to be a customer. If you’ve used Howden before, you can also leave a review and share your experience.

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Howden Car Insurance reviews (33)

Just moved house - £63 in admin charges

Just moved house. I was charged £63 in admin charges for my campervan insurance. If you think you are going to make any changes mid policy, you really need to check their terms and conditions on admin charges, they are eye watering. This will include adding drivers, removing drivers, moving house. Be aware. Reviewed on: 21st September 2024

Very easy to deal with

Very easy to deal with, answered questions as we went along. They made the process simple and straightforward. Reviewed on: 4th September 2024

Howden Luton ( A Plan).

The staff at Luton Howden are helpful and provide an excellent service.They are stop shop for all my insurance requirements across 5 policies. IThey work hard to get me the best deals from their range of insurers. Reviewed on: 23rd August 2024

20years and still feel happy with there service

I have used APlan now Howdan for around last 20years. I have 7different policies with them. A 10years ago went back to shopping around online. I got cheaper quote but they were not the same level of cover. Howdons are very helpful and informative. They are also proactive before renewals. I am always left happy after headline with them on each policy Reviewed on: 23rd August 2024

Probably the best car insurance company I’ve used!

I recently had a car accident which was the third parties fault. I have been driving for 17 years & this was my first accident. I had no idea how the process works but Howden’s explained everything step by step to me so I could fully understand. They updated me on any progress which was so reassuring. They arranged for me to have a hire car through Kindertons who again, were incredible! I have recommended Howden’s to multiple people since my accident! Reviewed on: 5th June 2024

Professional helpful service

Always very helpful and professional. I like the reminder service also, helps me keep track of when the insurances need renewing. A-Plan make this very easy for me for a competitive price. Thank you! Reviewed on: 22nd August 2023

Excellent Insurance

Great company very helpful staff great knowledge on products no pressure selling everything you need to know Reviewed on: 22nd August 2023

Shocking Service!

Absolutely shocking service. They’re good until you need them, then they fall off the face of the earth and you don’t hear from them. I required a replacement vehicle after my car was written off in a non-fault accident. After 3 weeks without a vehicle, I was told I would need to hire my own vehicle and I would be fully reimbursed. This all started in early May, next weeks it’s August, and I’m still out of pocket by several hundreds of pounds. Not once have they contacted me with an explanation or an apology the only time I hear from them is when I call or email them and then your given some lame excuse with the promise that it will be sorted in a few days. Absolutely Shocking! I only gave one star as I wasn’t able to give no stars. Reviewed on: 26th July 2023

Great service over many years

Great company. They provide excellent customer service and so we have been with them for many years. They help me keep track of my insurance renewal dates and offer across the market renewal options. Reviewed on: 14th July 2023

Feedback

Amazing customer service support and service Reviewed on: 31st May 2023

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