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Money Wellness: Debt Advice reviews

4.93
Based on 4,800 reviews, last reviewed 3rd Dec 2025
97% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

understanding Money wellness was very helpful and very understanding of my situation. Reviewed on: 3rd December 2025
Deborah Kerr 's avatar
Deborah Kerr

Latest lowest rating:

1

All the gear, no Idea!! A great start with lots of help to set up and complete the DRO but since August no communication, no DRO to settle the debts even though it was approv... Read more Reviewed on: 19th November 2025
Ashton C's avatar
Ashton C

About this product

All of Money Welness debt advice is free and impartial.
Some of their solutions are free, others may attract a fee.
Find the best way forward for you by using their free online solutions finder.

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Money Wellness Debt Advice reviews (4800)

Excellent, no words to explain it.

5
Excellent, no words to explain it. Extra ordinary help and support provided. Relaxed and relieved Reviewed on: 27th May 2024

User friendly service but do your research too.

4
I sought out Money Wellness from a 3 list option from having done an assessment with Step Change. It was my first time seeking debt help of this nature. After I had gone through a lot of personal financial detail, was it made clear to me how my credit would be affected and for how long. Something I would have liked to have been clearer on before having spent over an hour or more on the phone. Some of this information was not on the Personal Action Plan I received. I spoke with two separate agents from Money Wellness. The first one worked out the information and the second was to 'fine tune'... in my opinion, this should be communicated by one person, even if the fine tuning involved a 2nd set of eyes. Some of the initial information needed to be clarified. I was asked a couple of bank questions that I was not comfortable with and declined to answer - it was not explained either, which seems a bit concerning despite the high rating on Trust Pilot. This is a sensitive and vulnerable situation where it could be easy to make a quick decision to debt relief. I can only advise people to ask questions so they are very clear about the debt help they are getting. Reviewed on: 26th May 2024

Everyone I spoke with was friendly, helpful and had...

3
Everyone I spoke with was friendly, helpful and had great advice, very informative and helpful advice Reviewed on: 26th May 2024

Money wellness are really good at what they do, stra...

5
Money wellness are really good at what they do, straight to the point and there to help whenever I need. Reviewed on: 26th May 2024

Excellent.

5
Excellent. All advisors that I spoke to have been very supportive and understanding, they didn’t judge me at all and all they did was to help me. Brilliant service! Reviewed on: 26th May 2024

Really good really helpful very happy

5
Really good really helpful very happy Reviewed on: 26th May 2024

What a big relief

5
You we're the only people that helped us very polite and professional I can't express enough of a relief it has been thank you all very much Reviewed on: 25th May 2024

Good very helpful from start to finnish

5
Good very helpful from start to finnish Reviewed on: 25th May 2024

excellent all the way.

5
excellent all the way. talked me through every step explaining in detail what happens, really put at ease throughout the whole process. Reviewed on: 25th May 2024

Super helpful and patient.

5
Super helpful and patient. Took the time to rearrange a call back after I had realised I was expecting a phone call and called me back later that day to get everything finalised. Offered reassurance that helped out my mind at ease. Reviewed on: 25th May 2024

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