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Tandem: App reviews

4.24
Based on 88 reviews, last reviewed 4th Sep 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
11%

Latest highest rating:

5

Easy to use app and to add and withdraw money... Easy to use app and to add and withdraw money Reviewed on: 4th September 2024
Keith Jenkyns's avatar
Keith Jenkyns

Latest lowest rating:

2

Not a great experience The app isn't stable, and I've had real issues. Reviewed on: 10th March 2023
Chris's avatar
Chris

About this product

Once Tandem Bank launches, they'll be sure to have a current account, so come back later this year when they've launched and read our community reviews of Tandem Bank's current account offering.

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Tandem App reviews (88)

No problems

5
App works well. Chat function for customer support is useful. Reviewed on: 6th November 2019

Great app

5
The app has many features 1) control over expenses 2) add other accounts 3) view balances 4) auto rounding Love it Reviewed on: 6th November 2019

Simple transparent app

5
No frills but the app does exactly what you need it to do with good customer experience Reviewed on: 22nd May 2019

Appaling customer service

1
After three months after applying for a credit card, and with me trying to regularly chase the team, who only send generic responses, I got a response "Unfortunately due to a system error we have been unable to push through your application." Can't apply for another credit card as it will be too many credit checks in a short space of time. Reviewed on: 17th May 2019

Easy to use app!

5
Quickly updates payments out and in which is exactly what is required Touch ID is perfect Contactless Reviewed on: 12th May 2019

Easy and friendly

5
This is my first ever credit card and tandem made it easy to understand and are always helpful and friendly Reviewed on: 12th May 2019

A new but especially useful tool

4
Cash back is not new in th Market Place, but since Tandem came into my lie, a little mot=re than year ago it has been new. Usually one must wait until the anniversary of a credit card before getting one's cash back (albi=eit a significant amount)! With Tande one gets a lower repayment each month according to one's spend. So your reward is instant and valuable, rather than as enforced saving!! Reviewed on: 12th May 2019

FANTASTIC

5
Tandem is brilliant. When you purchase, you get an instant notification of how much it is (especially good if abroad) Reviewed on: 11th May 2019

Tandem App

5
Easy to use and and each transaction a notification is given. One can see transactions, statements etc via the App Reviewed on: 11th May 2019

Tandem Card

5
It gives cash back of 0.5% each month and is given as part of payment so you pay 99.5% Reviewed on: 11th May 2019

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