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Tandem: App reviews

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4.24
Based on 88 reviews, last reviewed 4th Sep 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
11%

Latest highest rating:

5

Easy to use app and to add and withdraw money... Easy to use app and to add and withdraw money Reviewed on: 4th September 2024
Keith Jenkyns's avatar
Keith Jenkyns

Latest lowest rating:

2

Not a great experience The app isn't stable, and I've had real issues. Reviewed on: 10th March 2023
Chris's avatar
Chris
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About this product

Once Tandem Bank launches, they'll be sure to have a current account, so come back later this year when they've launched and read our community reviews of Tandem Bank's current account offering.

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Tandem App reviews (88)

A Bank/Company that actually listens

5
I have been with Tandem Bank now about a year and would like to say what a brilliant Bank Tandem is a Bank that actually listens to its customers and acts upon their suggestions and what a excellent customer support network it has my banking worries are in the past and would like say a big thank you to all the Tandem group Reviewed on: 10th May 2019
Sajid Tariq 's avatar
Sajid Tariq

Excellent app, easy to use and great benefits

5
The app has been simple to use and to see all of the information I need, as well as being able to manage my account from my phone. The benefits are up there with the best as an added bonus. Reviewed on: 10th May 2019
James's avatar
James

Excellent Company!

5
Excellent Customer Services! Would recommend to family and friends! Reviewed on: 10th May 2019
Caroline 's avatar
Caroline

Service

4
Best in offers and customer services Reviewed on: 10th May 2019
Atuahene Kalusha's avatar
Atuahene Kalusha

Brilliant service

5
Very quick turnarounds and no problem is too small Reviewed on: 10th May 2019
Paul Hicking 's avatar
Paul Hicking

Love the Tandem App and card

5
App is great. Easy to use. Love the fact I can link my current account and Tandem works out my finances for me. Shows me how much I have left after bills and when my direct debits are due. The credit card is also good. Zero fees on purchases abroad and 0.5 percent cash back on all purchases home or abroad.The card looks cool too and you can choose from 4 colours. Tandem also do fixes saver and an instant access saver. Customer services is also very quick to respond through the app. Can freeze my card if I were to loose or misplace it. Purchases are displayed instantly on my phone and in the app. Great work Tandem. Reviewed on: 10th May 2019
Ben Taylor's avatar
Ben Taylor

Very user friendly service

5
The app is very easy to use and helps to keep track of the spending. Also, responses to questions are via a chat so you know who you're talking to Reviewed on: 10th May 2019
Richard Taylor's avatar
Richard Taylor

Tandem Credit Card - Brilliant!!

5
This company is brilliant. Not only can I do everything in an iPhone app, but the notifications of a spend are instant. One wonders why other banks can't do it. And then there is the cashback. Always a very pleasant surprise at the end of the month. And it doesn't stop there. Paying for something overseas attracts no charge whatsoever. So, if I'm in the USA, not only do I still get instant notifications of a spend, but I get an excellent conversion rate in GBP. All these things make having a Tandem credit card a very satisfying experience indeed. Reviewed on: 10th May 2019
Graccus's avatar
Graccus

Excellent service

4
Great way to manage personal finances Reviewed on: 10th May 2019
David Wake's avatar
David Wake

Great for cashback

4
The app in general is great and customer service via the chat is very useful and beats getting in the phone. Staff usually resolve issues promptly. Reviewed on: 10th May 2019
Stephen Jolley's avatar
Stephen Jolley

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