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The Stafford Building Society: Mortgages reviews

4.34
Based on 26 reviews, last reviewed 30th Jul 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
8%
3 star
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2 star
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8%

Latest highest rating:

5

The phone was answered quickly. The phone was answered quickly. I needed to give a change of address for correspondence only and this was done efficiently. Reviewed on: 30th July 2026
Shirley J's avatar
Shirley J

Latest lowest rating:

1

I wanted to change where my mortgage payment is paid... I wanted to change where my mortgage payment is paid from to Wise Bank. You told me it is not possible because it is not a recognised bank. This is no... Read more Reviewed on: 7th July 2026
DB's avatar
DB

About this product

Stafford Building Society is a mutual organisation founded in 1877. It offers a range of savings and mortgage products. Before applying for a mortgage, make sure that you’re confident with the terms, conditions and interest rate of the deal. Always consult the lender or an independent advisor if you need help understanding your options.

At Smart Money People, we collect Stafford Building Society mortgage reviews to help you make an informed decision. Read about genuine customer experiences to learn more about the Society and its mortgage products.

See which mortgage product existing homeowners chose and how satisfied they’ve been so far. Find out how supportive the Society was throughout the application process. Learn about the Society’s customer service team. All of this and more can be found in our Stafford Building Society mortgage reviews.

Have you had a mortgage with Stafford Building Society? Share which product you chose and how satisfied you’ve been throughout its term. Was the Society supportive throughout the application process? Have you been well informed of any important mortgage updates and news? What benefits have you experienced since being a member of the Society? Would you recommend the lender and its mortgages to family and friends? Whether good or bad, write a Stafford Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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The Stafford Building Society Mortgages reviews (26)

No hassle very prompt service good people to deal with

5
No hassle very prompt service good people to deal with Reviewed on: 7th August 2025

Best mortgages with the best staff!

5
We have had our UK Investment mortgage with The Stafford since 2017. We have found them to be excellent and very user friendly to deal with. Never had a problem with them in all our dealings. Great competitive rates and excellent products. Highly recommend The Stafford. Reviewed on: 18th July 2025

Alison Tarling

5
Had an issue with a mortgage offer and having to change solicitors, it could have been a real headache but Alison Tarling on the mortgage administration team was on hand to do all she could to help with the situation, keeping constant communication throughout. Absolute God send thank you for all your help Reviewed on: 19th April 2023

Straightforward mortgage - quick, efficient and problem-free

5
I took out a mortgage with the SRBS after a disastrous experience with a so-called "interest-only" mortgage lender. The SRBs was excellent, all arranged in a few days entirely without problems, Assessments of financial suitability etc are by real people, not a computer algorithm, and I can unreservedly recommend the SRBS for anyone looking for a straightforward mortgage. One final point; in the past, almost all the Society's properties were in Stafford and district, but now they can lend anywhere in England. Reviewed on: 11th April 2022

Best Customer Service

5
We moved our investment mortgage to the SRBS about 2 years ago. They are excellent to deal with and although we reside from outside the UK the process of delaing with them online and through email was flawless. I wish other banks and building societys were run like the SRBS. Highly recommend them to anyone looking for a mortgage. You won't be disppointed with them Reviewed on: 13th May 2020

was great service

4
wold highly reccomend them they have great staff who are of the utmost help Reviewed on: 29th April 2015

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