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The Stafford Building Society: Mortgages reviews

4.57
Based on 13 reviews, last reviewed 25th Nov 2025
86% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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84%
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8%
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Latest highest rating:

5

Superb service in every way since May 2016 We first moved our mortgage to the Stafford when we moved house in 2016 and then stayed when we moved to our current home 3 years ago. Customer servic... Read more Reviewed on: 25th November 2025
Deirdre M's avatar
Deirdre M

Latest lowest rating:

1

Decisions take an extremely long time, like even for... Decisions take an extremely long time, like even for a basic thing such as an updated mortgage offer. The Society then puts in place ridiculously dra... Read more Reviewed on: 9th September 2025
XZ's avatar
XZ

About this product

Stafford Building Society is a mutual organisation founded in 1877. It offers a range of savings and mortgage products. Before applying for a mortgage, make sure that you’re confident with the terms, conditions and interest rate of the deal. Always consult the lender or an independent advisor if you need help understanding your options.

At Smart Money People, we collect Stafford Building Society mortgage reviews to help you make an informed decision. Read about genuine customer experiences to learn more about the Society and its mortgage products.

See which mortgage product existing homeowners chose and how satisfied they’ve been so far. Find out how supportive the Society was throughout the application process. Learn about the Society’s customer service team. All of this and more can be found in our Stafford Building Society mortgage reviews.

Have you had a mortgage with Stafford Building Society? Share which product you chose and how satisfied you’ve been throughout its term. Was the Society supportive throughout the application process? Have you been well informed of any important mortgage updates and news? What benefits have you experienced since being a member of the Society? Would you recommend the lender and its mortgages to family and friends? Whether good or bad, write a Stafford Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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The Stafford Building Society Mortgages reviews (13)

Straightforward mortgage - quick, efficient and problem-free

5
I took out a mortgage with the SRBS after a disastrous experience with a so-called "interest-only" mortgage lender. The SRBs was excellent, all arranged in a few days entirely without problems, Assessments of financial suitability etc are by real people, not a computer algorithm, and I can unreservedly recommend the SRBS for anyone looking for a straightforward mortgage. One final point; in the past, almost all the Society's properties were in Stafford and district, but now they can lend anywhere in England. Reviewed on: 11th April 2022

Best Customer Service

5
We moved our investment mortgage to the SRBS about 2 years ago. They are excellent to deal with and although we reside from outside the UK the process of delaing with them online and through email was flawless. I wish other banks and building societys were run like the SRBS. Highly recommend them to anyone looking for a mortgage. You won't be disppointed with them Reviewed on: 13th May 2020

was great service

4
wold highly reccomend them they have great staff who are of the utmost help Reviewed on: 29th April 2015

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