Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page

Starling Bank reviews

Starling Bank Logo
Rated Excellent 4.93/5

Starling Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 38,068 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Starling Bank have trended positively over the past 90 days

Latest positive rating

5/5

I love Starling Bank, Very Happy!

I love Starling Bank, I have had several accounts with other banks previously and there has always been issues ('hidden fees Barclays!?). So, Starling feels... I love Starling Bank, I have had several accounts with other banks previously and there has always been issues ('hidden fees Barclays!?). So, Starling feels fresh and modern as a bank. It was really easy to set up, I like the video security feature. Having 'spaces' to divide your money into seperate areas within the app is great for organising your funds. I make use of the no currency conversion fee to get great deals and save money buying from other countries. The company also seems to have a pretty 'sound' (good) ethos. Overall I'm happy! So impressed infact that I have got both of my sons setup with a Starling account also. :D Read more Read less

Latest negative rating

1/5

They do not work with complex company structures.

They do not work with complex company structures.

About Starling Bank

Starling Bank built Britain’s first digital bank and launched their app in 2017.

Today Starling Bank have over four million accounts, thousands of employees and four offices in London, Cardiff, Southampton and Manchester. Starling Bank operate solely online with no branches.

Starling Bank provide current accounts, business banking, overdrafts, loans and money transfers.

Starling Bank at a glance

Contact details

Phone
020 7930 4450
Email
[email protected]
Social media

Reviews for Starling Bank

Showing 11 of 38068 company reviews Last reviewed within 14 days

I love Starling Bank, Very Happy!

Current Account 24th May 2025

I love Starling Bank, I have had several accounts with other banks previously and there has always been issues ('hidden fees Barclays!?). So, Starling feels... I love Starling Bank, I have had several accounts with other banks previously and there has always been issues ('hidden fees Barclays!?). So, Starling feels fresh and modern as a bank. It was really easy to set up, I like the video security feature. Having 'spaces' to divide your money into seperate areas within the app is great for organising your funds. I make use of the no currency conversion fee to get great deals and save money buying from other countries. The company also seems to have a pretty 'sound' (good) ethos. Overall I'm happy! So impressed infact that I have got both of my sons setup with a Starling account also. :D Read more Read less

Rated Excellent 5/5
Read more product reviews

It’s easy to bank with Starling.

Current Account 22nd April 2025

It’s easy to bank with Starling. I know where my money is, I can save for things easily, and I know they’re not investing in... It’s easy to bank with Starling. I know where my money is, I can save for things easily, and I know they’re not investing in anything unethical (like lots of high street banks are!) Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Starling just make everything so easy

    Starling just make everything so easy - all my needs are met almost instantaneously via the app and they have a competitive instant access savings rate!

    {"display":"Sarah M","full_name":"Sarah M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sarah M 18th April 2025
  • 1/5

    They do not work with complex company structures.

    They do not work with complex company structures.

  • 5/5

    Very good communication when I had a problem with a...

    Very good communication when I had a problem with a transaction recently. I like the ease of using my accounts both current and savings. The... Very good communication when I had a problem with a transaction recently. I like the ease of using my accounts both current and savings. The interest offered is better than other banks I looked at. I would definitely recommend Starting Bank to friends and family. Read more Read less

    {"display":"Mary","full_name":"Mary","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Mary 17th April 2025
  • 5/5

    Starling makes saving so easy.

    Starling makes saving so easy. The spaces that you can name mean that you can save pots of money which build over time, meaning you’re... Starling makes saving so easy. The spaces that you can name mean that you can save pots of money which build over time, meaning you’re never left unsure as to how much money you have and for what purpose. Read more Read less

    {"display":"Kate M","full_name":"Kate M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Kate M 15th April 2025
  • 5/5

    Brilliant!

    Brilliant easy to use app, great bank. Has everything I need.

    {"display":"Rich","full_name":"Rich","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Rich 15th April 2025
  • 5/5

    Great online bank.

    Great online bank with very user friendly app.

  • 5/5

    Pleasure to use.

    Easy to use, simple app. it’s a pleasure to use the app. New easy saver is amazing. In general, saving money is made more effective... Easy to use, simple app. it’s a pleasure to use the app. New easy saver is amazing. In general, saving money is made more effective with the app, with features like spaces and virtual cards. Great customer service. Read more Read less

    {"display":"CT","full_name":"CT","avatar":{"url":"\/uploads\/avatars\/users\/1173230.jpeg"}}'s avatar
    Current Account
    CT 12th April 2025
  • 5/5

    Starling has a great app for all my business needs

    I've used Starling Bank for my business for more than 3 years now and they are by far the best Bank I've ever banked with.... I've used Starling Bank for my business for more than 3 years now and they are by far the best Bank I've ever banked with. The app is so user-friendly, never down, has great additions like spaces to plan and save for tax etc... and all with help when you need it. I'm a total convert and would highly recommend it to all. Read more Read less

  • 5/5

    Starling Bank offers great value for money as well a...

    Starling Bank offers great value for money as well as putting customers first in terms of account benefits. Benefits like unlimited cash withdrawals that Monzo charges for.

    {"display":"K","full_name":"K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    K 10th April 2025

    Products from Starling Bank

    Showing all products offered by Starling Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice