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Starling Bank Reviews

Ratings based on 3144 reviews Last review 1 week ago
4.95 / 5Amazing overall rating

Starling Bank launched their public app in May 2017 which allows users to take out their 'game-changing' current account. So if you're looking to see what other early adopters are saying about this new challenger bank, read our Starling Bank reviews...

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Starling Bank launched their public app in May 2017 which allows users to take out their 'game-changing' current account. So if you're looking to see what other early adopters are saying about this new challenger bank, read our Starling Bank reviews to see what people think of the app and the technology behind this new bank within an app.

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Your Starling Bank Reviews (3144)

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21st April 2019

Amazing

Changing the banking industry for the better. I no longer trust the banks (any of them) following the crash but these guys are creating a banking revolution along with Monzo. Stuff your branches, cheque books and foreign transaction fees. Switch to...

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Changing the banking industry for the better. I no longer trust the banks (any of them) following the crash but these guys are creating a banking revolution along with Monzo. Stuff your branches, cheque books and foreign transaction fees. Switch to respectable company who go above and beyond to demonstrate you’re more than just ‘a number’.

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20th April 2019

Excellent, serous competitor

This bank has an excellent app interface that helps me keep track of my spending, save money, and is aesthetically pleasing. I like their website which also contains useful tools, as well as articles that contain tips on various financial services,...

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This bank has an excellent app interface that helps me keep track of my spending, save money, and is aesthetically pleasing. I like their website which also contains useful tools, as well as articles that contain tips on various financial services, and are interesting to read. The card also looks excellent, and charges no fees for foreign currency transactions. Nothing negative to say about Starling.

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9th April 2019

Best bank by far!

Switching to this bank was the best thing I ever did! The switch service was very fast and actually worked with all my incoming and outgoings, and even transferred all my saved payees! They dont have ridiculous bank charges and I love the app! The...

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Switching to this bank was the best thing I ever did! The switch service was very fast and actually worked with all my incoming and outgoings, and even transferred all my saved payees! They dont have ridiculous bank charges and I love the app! The rounding up saving spaces is the only way I have ever managed to save successfully! Such a brilliant idea!

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8th April 2019

Best bank I have used

Everything about Starling bank has been great. Being solely available to use on an app, banking with Starling has been intuitive, fast and also profitable as they actually pay interest unlike many mainstream banks. I have had to contact customer...

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Everything about Starling bank has been great. Being solely available to use on an app, banking with Starling has been intuitive, fast and also profitable as they actually pay interest unlike many mainstream banks. I have had to contact customer services a couple of times with simple queries and the online chat through the app has sufficed, with quick responses. I much prefer this to having to call and the app makes it so simple. Since I began using it more features have been added, the app has been improved and I actually enjoy banking with them.

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25th March 2019

DISGRACEFUL

Don't not trust this bank with your money I have had my account shut for no reason I know off whatsoever and then being told they cant tell me why and then saying there was no funds in my account when I know full well there was I will be taking this...

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Don't not trust this bank with your money I have had my account shut for no reason I know off whatsoever and then being told they cant tell me why and then saying there was no funds in my account when I know full well there was I will be taking this issue all the way DON'T SAY YOU WASN'T WARNED

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20th March 2019

Offered me £750 incentive to switch but kept the money.

I was offered a £750 incentive to switch banks from Natwest to Starling. I made the switch and was expecting my incentive to be credited to my new account "Within 7 days" ...

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I was offered a £750 incentive to switch banks from Natwest to Starling. I made the switch and was expecting my incentive to be credited to my new account "Within 7 days"
The switch happened however 9 days later and the incentive payment still hasn't been credited to my new account.
So far I have contacted Starling twice and all they say is "Someone from the Business switch team will be in contact with you"
Please think seriously before switching your bank account to Starling.

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13th February 2019

Not Strong Enough All Round

The mobile phone app is very simple to use and slick. But.. I hadn't checked closely enough, I thought it was mobile phone and phone banking. The fact that I can't use it on any other portal feels a bit 'eggs in one basket' - mobile phones are often...

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The mobile phone app is very simple to use and slick. But.. I hadn't checked closely enough, I thought it was mobile phone and phone banking. The fact that I can't use it on any other portal feels a bit 'eggs in one basket' - mobile phones are often lost or stolen but there is no other way to access your account in this event. Customer service is a chatbot, which has been quite slow, email responses are even slower. Overall it isn't strong enough for my business needs as I couldn't even get it to integrate with Xero, despite following numerous sets of instructions. Plus, trying to switch away from them is proving to be a nightmare which is odd given how quick they were to get my business. It feels like the emperor's new clothes - some nice touches but there isn't that much substance behind the stuff. If you live and die for your mobile phone, this account will be heaven for you. If you don't, you may find it disappointing.

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