Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page

Starling Bank reviews

Starling Bank Logo
Rated Excellent 4.93/5

Starling Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 38,076 product reviews

Average score of 4.93/5
5 star
96%
4 star
3%
3 star
0%
2 star
0%
1 star
1%
Reviews for Starling Bank have trended positively over the past 90 days

Latest positive rating

5/5

A great bank to do business with

A great bank to do business with easy access to all accounts, easy to transfer between accounts and create saving places and goals I often... A great bank to do business with easy access to all accounts, easy to transfer between accounts and create saving places and goals I often use the spaces to create goals saving for holidays or specific days away. With the current account switch it’s easy to transfer your account to hear, everything online and easy to use and apply for Read more Read less

Latest negative rating

1/5

They do not work with complex company structures.

They do not work with complex company structures.

About Starling Bank

Starling Bank built Britain’s first digital bank and launched their app in 2017.

Today Starling Bank have over four million accounts, thousands of employees and four offices in London, Cardiff, Southampton and Manchester. Starling Bank operate solely online with no branches.

Starling Bank provide current accounts, business banking, overdrafts, loans and money transfers.

Starling Bank at a glance

Contact details

Phone
020 7930 4450
Email
[email protected]
Social media

Reviews for Starling Bank

Showing 11 of 38076 company reviews Last reviewed within 14 days

A great bank to do business with

Current Account 16th June 2025

A great bank to do business with easy access to all accounts, easy to transfer between accounts and create saving places and goals I often... A great bank to do business with easy access to all accounts, easy to transfer between accounts and create saving places and goals I often use the spaces to create goals saving for holidays or specific days away. With the current account switch it’s easy to transfer your account to hear, everything online and easy to use and apply for Read more Read less

Rated Excellent 5/5
Read more product reviews
Reply from Starling Bank
Hi Lee, thanks for the review. Sounds like you're making the most out of our Spaces feature. We're thrilled you're getting on well with Starling and we hope you continue to enjoy banking with us for many years to come. Thanks again, Team Starling
19th June 2025
Starling Bank

Great online bank

Current Account 13th June 2025

I highly recommend this bank,, their customer service is second to none. The online banking is so easy to use, and the interest comes in very useful.

Rated Excellent 5/5
Read more product reviews
  • 4/5

    Good choice for easy management of accounts

    Disappointed that the 'pots' no longer attract interest, but overall I find the app excellent and when I need help, the process is very efficient.... Disappointed that the 'pots' no longer attract interest, but overall I find the app excellent and when I need help, the process is very efficient. Moved after disappointing experience with high st bank, and have been very pleased with the online approach. What seems like it could be tricky in the event of problems is actually much better organised than other providers. I find the ability to pay bills from a separate pot very useful. Read more Read less

  • 5/5

    Highly flexible account with useful features

    Love the account app, ability to create virtual cards and no additional fees for using the card abroad. The automated spend category reporting lets me... Love the account app, ability to create virtual cards and no additional fees for using the card abroad. The automated spend category reporting lets me see where my money is going easily. Read more Read less

    {"display":"Ian W","full_name":"Ian W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Ian W 13th June 2025
  • 5/5

    Supportive Starling!

    Had a few scam transactions that were dealt with so well, swiftly, with excellent customer service from start to finish. Love the spaces features and... Had a few scam transactions that were dealt with so well, swiftly, with excellent customer service from start to finish. Love the spaces features and simplicity of use of the app. Really useful breakdown features for tracking my spending on a monthly basis. Read more Read less

  • 5/5

    Just a good easy to use bank.

    Just a good easy to use bank. App is great and intuitive.

  • 5/5

    I have been with Starling bank for about six years,...

    I have been with Starling bank for about six years, I think they are so good I moved my business account over to them as well.

  • 5/5

    App is great.

    App is great. Payments show up straight away.

  • 5/5

    I love Starling Bank, Very Happy!

    I love Starling Bank, I have had several accounts with other banks previously and there has always been issues ('hidden fees Barclays!?). So, Starling feels... I love Starling Bank, I have had several accounts with other banks previously and there has always been issues ('hidden fees Barclays!?). So, Starling feels fresh and modern as a bank. It was really easy to set up, I like the video security feature. Having 'spaces' to divide your money into seperate areas within the app is great for organising your funds. I make use of the no currency conversion fee to get great deals and save money buying from other countries. The company also seems to have a pretty 'sound' (good) ethos. Overall I'm happy! So impressed infact that I have got both of my sons setup with a Starling account also. :D Read more Read less

  • 5/5

    It’s easy to bank with Starling.

    It’s easy to bank with Starling. I know where my money is, I can save for things easily, and I know they’re not investing in... It’s easy to bank with Starling. I know where my money is, I can save for things easily, and I know they’re not investing in anything unethical (like lots of high street banks are!) Read more Read less

    {"display":"Kirsty A","full_name":"Kirsty A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1205809.png"}}'s avatar
    Current Account
    Kirsty A 22nd April 2025
  • 5/5

    Starling just make everything so easy

    Starling just make everything so easy - all my needs are met almost instantaneously via the app and they have a competitive instant access savings rate!

    {"display":"Sarah M","full_name":"Sarah M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sarah M 18th April 2025

    Products from Starling Bank

    Showing all products offered by Starling Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice