I was really pleased with starting bank but since they will remove interest payments from their current account next year it's now no different from... I was really pleased with starting bank but since they will remove interest payments from their current account next year it's now no different from any other bank account. The spaces were super helpful but now you won't earn interest they might be helpful for in month spending but not saving. You can have a single easy saver but you'd need to lump savings together. As I understand it, the kite account also won't earn interest so again less attractive for a kids account as one of the key lessons or to encourage them to save and earn interest. The app is fine - some bits I don't get on with eg not having a running balance summary (it's just the transactions and a current balance) but it was liveable. With the changes it's made a great bank account option now defunct. Read more Read less

Decent App however very little features especially now that the interest payments in the current account are going thinking about switching to another for my main bank

Gorgeous app and great customer services

Best app-only current account provider by far. Most of what I need, incl. foreign currency transaction are free. The app is fantastically easy to use,... Best app-only current account provider by far. Most of what I need, incl. foreign currency transaction are free. The app is fantastically easy to use, and whenever I've had to reach out to them, service has been great. Read more Read less

It's been a great current account for everyday use with a user-friendly UI, in-account interest and superb customer service. It also doesn't have annoying ads... It's been a great current account for everyday use with a user-friendly UI, in-account interest and superb customer service. It also doesn't have annoying ads to lure you to upgrade; no feature is behind paywall and I do believe this is the right way to bank. Read more Read less

POSITIVES- Great user friendly interface, a quick access to view your card details - one click (Halifax takes a few steps), unlimited pots to store... POSITIVES- Great user friendly interface, a quick access to view your card details - one click (Halifax takes a few steps), unlimited pots to store money in (not save - no interest), no problems with the app being out of service (which happened at least 30 times in a 12 month period when I had Chase), customer service via messaging which is quick at replying. You can have different spending pots to pay straight out of for payments. NEGATIVES- low interest rate in the savings pot which is available, problem opening a kite account as my they didn’t accept the official form of name change (no problem with Halifax, Doctors surgery, School, council etc) Read more Read less

Very good app. Very good foreign currency rates.

Since I started using Starling Bank. any problems I have had have been overcome extremely quickly, One problem that always niggles is that if the... Since I started using Starling Bank. any problems I have had have been overcome extremely quickly, One problem that always niggles is that if the cash machine is out of order the Post Office won't help you but they will help anyone from any other bank. Read more Read less

Nothing is too much trtouble for their customer services team. You just go to Help in the app and then choose gow you want to... Nothing is too much trtouble for their customer services team. You just go to Help in the app and then choose gow you want to contact them. I have never had a problem they couldnn't solve in course of a conversation. Read more Read less