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Starling Bank: Business account reviews

Name: Business account
Rating: 4.85 (7606 reviews)

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4.85

Based on 7,606 reviews, last reviewed 2nd Sep 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Reliable and helpful business banking platform with... Reliable and helpful business banking platform with good customer service and excellent products that help my business grow. Would highly recommend to... Read more Reviewed on: 2nd September 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7606)

Started great, then stagnated

I've been with Starling since the beginning. I loved how they are a real bank, but had this startup spirit. It was more than just cute Emojis (sorry Monzo), but proper banking, done right. And they did personal and business accounts from very early on. But it seems they stopped innovating and improving their app. To this day, getting international payments is a huge pain. They only show up as "You paid yourself", which makes reconciliation with the accounting software a real hassle. I raised it several times over the years and keeps getting a "coming soon" answer. Now they introduced the "accounting addon" with cute icons for the most common card transactions and budgeting features, which - if you're using a professional accountant and their software - is a bit useless. Especially when the basics aren't right yet. Can't be that hard to surface payment details in the app if you're a bank?! So as much as I did and want to love Starling, wouldn't recommend right now. Trying to add the official HMRC account as a payee and pay my taxes ended up locking me out for "fraud protection". Like it REALLY was the HMRC account, I quadruple checked. Definitely no scam. The HMRC website (after logging in securely), my letter from HMRC and my accountant all agreed. Yet Starling wouldn't allow me to send them my tax payment... It's two account numbers to add to the fraud protection algorithm. Can't be that hard. Definitely easier than the cute but useless icons for transaction categories... Reviewed on: 18th February 2021

Simple Control

Clear, concise and easy to use with the essence that the customer is in control and not the Bank. A refreshing change. Reviewed on: 18th February 2021

Starling gets the job done. Period.

I transferred from RBS to Starling a few years ago and have been very pleased with the straightforward facilities: * Phone alerts for EVERY transaction * Pay-in cheques from a phone photo * No banking charges while account in credit A suggestion... I print a statement at the end of each month. It would be very helpful if that wasn't several menus down in the app. Reviewed on: 18th February 2021

director

we as a company find starling extremely user friendly very accessible and the support is prompt and informative. 10/10 for all of its products Reviewed on: 18th February 2021

Amazing, reliable, helpful

Starling have made banking easy and stress free, they are a fantastic organisation and well deserving of this award. Reviewed on: 18th February 2021

What a great way to bank

We used to be with Nat west but moved over to Starling last year why didn't we do this years ago a great bank with great features and advice Reviewed on: 18th February 2021

Simple and effective!

So happy we opened our new business account with Starling! We are so happy, we have now moved across our personal accounts too. Easy to use and manage your money. Can't recommend enough! Reviewed on: 18th February 2021

Clear and simple

I love the simplicity and honesty that comes across from starling. The language used and the useful newsletter articles have been really helpful in understanding various elements of business banking. Reviewed on: 18th February 2021

Great bank

Always someone to talk to wether on chat or phone Reviewed on: 18th February 2021

So easy to keep track

Many of my customers pay in advance, I use the squares to store their payment and only pay myself after I’ve provided the service! Reviewed on: 18th February 2021

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