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Starling Bank: Business Account reviews

4.89
Based on 7,576 reviews, last reviewed 27th Feb 2025
800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

I've always found the app to be easy to use... I've always found the app to be easy to use and helpful in what it displays. When I've needed to contact customer support they've always been helpful ... Read more Reviewed on: 27th February 2025
Mike Luard's avatar
Mike Luard

Latest lowest rating:

2

Good but not great No reasoning for refusing a business account and no way of contacting them Reviewed on: 26th February 2025
WIlliam's avatar
WIlliam

About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

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Starling Bank Business Account reviews (7576)

Excellent service - makes running a business easy

5
Really simple to use and easy to track all business banking activities - Wouldn't be able to operate without it! Reviewed on: 14th March 2024

All information is easy and clear using the App.

5
All information is easy and clear using the App. has everything I need. Reviewed on: 14th March 2024

Lack of transparency

4
Great for everything except not giving me any background on a decision not to allow me to have an overdraft of £30K. This was despite having written POs from global blue chip companies (Mondelez and Kelloggs) to the tune of over £250k. As a small business cash flow is everything and I didn't feel supported, listened to or valued. Reviewed on: 14th March 2024

Great Online Bank for small businesses

5
Great Online Bank for small businesses Reviewed on: 14th March 2024

Excellent service.

5
Excellent service. Very easy to use. Extremely helpful staff. Great functionality Reviewed on: 14th March 2024

Makes business banking simple

5
Makes business banking simple by having the best possible app. Reviewed on: 14th March 2024

Easy to use app

5
Easy to use app with all the information I need, customer service has been excellent in the past Reviewed on: 14th March 2024

Inflexible approach to new business account at Starling

3
Opening a new company business account was quick and easy but I also wanted to open an new business account for a separate company that I control and I have been prevented from doing so by Starling, leaving me with no alternative but to open the required account with another provider Reviewed on: 14th March 2024
Reply from Starling Bank Hi David, thanks for your review. We are sorry if we were not able to offer you a new business account. Our aim is to ensure that all our customers see us as the right place to support their business, but as every business is different, we apologise if we have not been able to support you in this instance. Thanks. Team Starling. Response date: 20th March 2024
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Starling Bank

Amazing bank for business

5
Amazing bank - fast, simple, helpful - hard to ask for more Reviewed on: 14th March 2024

No fuss bank that's free to run.

5
No fuss bank that's free to run. Reviewed on: 14th March 2024

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