Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 14,718 reviews, last reviewed 9th Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good client service . Good client service . Good information and guidance. Valuable advice Reviewed on: 9th April 2026
Obi N's avatar
Obi N

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (14718)

Things are looking up.

5
Step change helped me feel better about my aweful financial position I found myself in due to the pandemic. Understanding, reassuring with unbiased advice. Making me feel at lot better mentally as well as financially. Nine months on and well into my sixties I can start to look forward to a more secure future all thanks to Step Change. Reviewed on: 23rd July 2021
Steve E Blunder's avatar
Steve E Blunder

Take your first steps now.

5
Wish that we had taken the step to StepChange much earlier. It could have saved us a huge amount of anxiety and stress. Reviewed on: 23rd July 2021
Graham Hughes 's avatar
Graham Hughes

Great support.

5
Step-Change provide a non-judgemental support throughout the process and a great level of understanding. Reviewed on: 23rd July 2021
Jeremiah Mutugi's avatar
Jeremiah Mutugi

Professional Service

5
Unprecedented charity company providing professional impartial service and advice to many people in debt. Reviewed on: 23rd July 2021
StepChangeSteve's avatar
StepChangeSteve

Priceless

5
StepChange put a stop to my nightmares regarding major problems with my finances and are always there with help and advice when I need it. Reviewed on: 23rd July 2021
Angela Downham's avatar
Angela Downham

Perfect shelf

5
They are wonderful and very supportive Reviewed on: 23rd July 2021
Fsalami338@gmail.com 's avatar
[email protected]

Free at point of contact service, negotiating debt solutions.

5
Useful intermediary proving workable solutions. Reviewed on: 23rd July 2021
Caroline Inch's avatar
Caroline Inch

Wonderful organisation

5
Step Change literally saved my life as I was feeling suicidal because of my ongoing, mounting debt. Thanks! Reviewed on: 23rd July 2021
Caron Bentley's avatar
Caron Bentley

Excellent service. So reassuring

5
I was really worried and upset when I contact Stepchange. The people there gave me the best nights sleep I had had in a long while. And so approachable. There isn't a better Debt Management Charity who deserves this award. Reviewed on: 23rd July 2021
Dorothy Coomer's avatar
Dorothy Coomer

Freedom

5
Thanks to step change I felt like the weight of the world was lifted from my shoulders and I was finally free!! Reviewed on: 23rd July 2021
Kelly's avatar
Kelly

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill