Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 15,811 reviews, last reviewed 6th May 2026
35300% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Manageable my finaces and stress free Manageable my finaces and stress free Reviewed on: 6th May 2026
Normita B's avatar
Normita B

Latest lowest rating:

1

Double redundancy Joined stepchange after being made redundant, then ha to rejoin after Covid because I was made redundant again. Always a great help - even when I app... Read more Reviewed on: 6th May 2026
Andrew's avatar
Andrew
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (15811)

Top team

5
I was at my wits end realising I owed so much money on cards. I decided to Google if there was any help for me and yes there was. I decided to choose Step Change. I am so much happier after they chose a plan for me and can now sleep at night. They are a wonderful team. Reviewed on: 8th July 2020
Patricia Ward's avatar
Patricia Ward

They are a shining light at the end of a dark tunnel

5
I cannot thank step change enough , they helped us get on top of our debt, talked us calmly through a solution and helped us so we Will be debt free and now we pay an affordable payment each month. We will be debt free and feel so optimistic about our future. Reviewed on: 8th July 2020
Jo Brown's avatar
Jo Brown

StepChange

5
If it was not for stepchange I do not think I be hear right now. They helps me me like no other company Reviewed on: 8th July 2020
Chris's avatar
Chris

Relief

5
I felt a big sense of relief after speaking to an advisor. Reviewed on: 8th July 2020
kc72's avatar
kc72

Life saving

5
Stepchange literally saved my life when I thought all was lost. Thank you. Reviewed on: 8th July 2020
kev1nha11@me.com's avatar
[email protected]

Relief

5
I have been with this company 2years now and they have been amazing I can sleep at night, nothing to much of a problem . Reviewed on: 8th July 2020
Marilyn's avatar
Marilyn

Very professional people

5
I have been treated very professional Reviewed on: 8th July 2020
S v sherry 's avatar
S v sherry

Excellent service

5
I couldn't see a way out of my debts, which was affecting all aspects of my life, so I got in touch with StepChange. They have saved my life, my financial life. I would definitely recommend it. They provide an excellent service; the agents are polite and helpful. Reviewed on: 8th July 2020
Melethiel I-Thalion's avatar
Melethiel I-Thalion

Brilliant service

5
Couldn't have done it without them Reviewed on: 8th July 2020
Barbara Hibbert's avatar
Barbara Hibbert

Forever Grateful

5
Due to unforeseen redundancy our family finances reduced significantly. With mounting debts and reduced income , I was at an all time low . Step change we’re totally non judgemental and gave me the support I needed . I’m on a DMP and am gradually clearing my debts . I’m forever grateful that Step change supported me at a very dark time in my life . Reviewed on: 8th July 2020
Colette Quinn's avatar
Colette Quinn

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill