Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18660 reviews)

View other StepChange products

4.92

Based on 18,660 reviews, last reviewed 8th Jul 2026

189050% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

I had a 10. MY CRITIQUE I had a 10.5 hour lower back spinal surgery which made it difficult for me to even sit for a certain length of time. However, this form is so long and... Read more Reviewed on: 8th July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18660)

Life savers

They have saved us from bankruptcy and the stress of overwhelming debt spiralling out of control. Reviewed on: 22nd July 2021

No sleepless nights

After speaking to an advisor I felt like a dark cloud had gone away, wish I contacted them earlier Reviewed on: 22nd July 2021

Saved my Life

I was close to doing something very stupid due to my debts, caused to my unexpected ill health. Stepchange helped me sort out a budget I could afford and, 6 years later, we are months away from, being debt free. THANK YOU SO MUCH Reviewed on: 22nd July 2021

Brilliant

I was in a very bad place over 3 years ago if it was step change I don't know where I would be today thanks you very much Reviewed on: 22nd July 2021

Professional, caring and knowledgable

Professional, caring and knowledgable Reviewed on: 22nd July 2021

Excellent

Stepchange have helped me change my life. It’s the best thing I have ever done, They reassured me right from the start, don’t have much reason to contact them because everything runs smooth but on the odd occasion that I have they have been so helpful. I feel so much better knowing that I’m now in control and my debt is reducing. I can’t thank stepchange enough, keep up the good work. Reviewed on: 22nd July 2021

Good understanding people help you with all your debt problems

Helped to make my life alot less stressful Reviewed on: 22nd July 2021

Utterly customer focused

Has changed my life for the better. Customer focused entirely. Reviewed on: 22nd July 2021

So thankfull

Saved my life. (I don't want to go into any more details but without Stepchange, I doubt I'd be here.) Reviewed on: 22nd July 2021

Superstars

They helped me when nobody else was interested, and still are. Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt advice
from Money Wellness 4.89 from 6316 reviews
Debt management
from Creditfix 4.63 from 795 reviews
Debt solutions
from Back2Credit 4.87 from 2139 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub