Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18674 reviews)

View other StepChange products

4.92

Based on 18,674 reviews, last reviewed 11th Aug 2026

3% decrease in 5 star reviews

in the past 90 days

22% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step Change hugely help me Step Change team help me hugely with my financial problem.A huge thank you to all of you . Reviewed on: 11th August 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18674)

Review of the StepChange, Debt advice:

Amazing .... Thank You

I believe Step Change saved me. I was struggling to keep my head above water and there seemed to be no way out but Stepchange helped me so much. If your struggling then please make contact with them. Reviewed on: 24th May 2025

Brilliant service.

StepChange gave me peace of mind. Reviewed on: 22nd July 2021

Really helpful

Over the years everyone we spoke to where really helpful Reviewed on: 22nd July 2021

They took the fear and anxious away.

They have been brilliant from the very start they do not judge you just help you. Reviewed on: 22nd July 2021

Easy and very friendly

Very help will make the stress leave you and help you return to a normal life and stress free . Always there to advise and listen. Reviewed on: 22nd July 2021

Very happy with the help I got from them

I'm very relaxed. Can sleep well. My blood pressure coming down Reviewed on: 22nd July 2021

Brilliant

Have always been there for me and supported me through all the way Reviewed on: 22nd July 2021

Life changing relief

Life was getting on top of me financially I feel relieved , now making monthly payments with a bit left to spend, also seeing my debt go down is amazing. Reviewed on: 22nd July 2021

Amazing

I couldn’t of handled my crippling debt without them , they were awesome Reviewed on: 22nd July 2021

A lifeline when in troubled waters

The support received from stepchange is platinum level. The feeling that you are being listened to and heard, but not judged, is indescribable. I am so thankful for the help I get from stepchange. Reviewed on: 22nd July 2021

Thoroughly recommend

I was right on the edge before I joined StepChange, and their help stopped me from doing something really stupid Reviewed on: 22nd July 2021

Alternative products

Debt Management
from DFH Financial Solutions 4.19 from 4 reviews
Debt Solutions
from MoneyPlus 4.09 from 2 reviews
Debt solutions (discontinued)
from Freeze Debt (inactive company) 4.12 from 2 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub