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StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,667 reviews, last reviewed 23rd Jul 2026
75640% increase in 5 star reviews
in the past 90 days
1600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional, friendly and vey helpful. Professional, friendly and vey helpful.i have been completely happy with StepChange services and recommended Stepchange to whom ever i known . Reviewed on: 23rd July 2026
Ali Molaei's avatar
Ali Molaei

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
Co's avatar
Co
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (18667)

Review of the StepChange, Debt advice:

Step change is outstanding so effective

5
I have reduced my indebtedness within a short period and look forward to wiping it completely Reviewed on: 5th August 2021
Grabbie Mpofu 's avatar
Grabbie Mpofu

Excellent customer service alway there to help

5
I was left in debt after my business went into lictudation step change guided me through the bad times Reviewed on: 22nd July 2021
Ken Joyce's avatar
Ken Joyce

Simply put they are wonderful

5
Each person I have spoken to was lovely and really put my mind at ease. It’s very daunting to take the first step, but am so glad I did. Wonderful service and so easy to access your information. Reviewed on: 22nd July 2021
Kirsty Jackson's avatar
Kirsty Jackson

Really supportive and quick to provide help

5
Really good support, regular updates and easy to manage my DMP online Reviewed on: 22nd July 2021
kirsty_jackson21@yahoo.co.uk's avatar
[email protected]

Saved my life from ruin

5
Made my spiralling debt manageable and I’m now 3 years into a 5 year plan to rid me of my debt. Can’t thank them enough for getting my life back on track Reviewed on: 22nd July 2021
Benjamin Charlesworth's avatar
Benjamin Charlesworth

Peace of mind

5
Since getting in touch with Stepchange I am able to have a good nights sleep because I know that my debts are being paid Reviewed on: 22nd July 2021
Relieved's avatar
Relieved

Best help ever.

5
From day one when I contacted StepChange they have been so supportive , understanding and explained how they could help me get control of my debts . They are very easy to contact which gives me complete peace of mind . I cannot explain how different I feel with my life now , I wasn’t sleeping and just spent every day worrying . Thank you StepChange Reviewed on: 22nd July 2021
Gill's avatar
Gill

Highly recommend

5
Very helpful, highly recommended Reviewed on: 22nd July 2021
Vilma Sirmulyte's avatar
Vilma Sirmulyte

Peace of mind

5
Do not make you feel like a failure Reviewed on: 22nd July 2021
Caroline's avatar
Caroline

Lifesavers

5
Absolutely amazing without them I would be lost. They should run the country Reviewed on: 22nd July 2021
zaka c's avatar
zaka c

Saved my life

5
Their structure and guidance helped me see a pathway out of desperation Reviewed on: 22nd July 2021
JP's avatar
JP

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