Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,662 reviews, last reviewed 12th Jul 2026
126033% increase in 5 star reviews
in the past 90 days
1600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent support. Excellent support. Extremely compassionate understanding and kind people Reviewed on: 12th July 2026
Margaret H's avatar
Margaret H

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
Co's avatar
Co
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (18662)

Great help

5
Stepchange helped me when I felt utterly alone during a traumatic time in my life. They have provided valuable information and support via their website and prompt responses to queries. Reviewed on: 22nd July 2021
Jane's avatar
Jane

True life-savers

5
An amazing team of supportive professionals that made such a positive impact on my life. So grateful to the team and StepChange on a whole. Reviewed on: 22nd July 2021
simon.walkington@sky.com's avatar
[email protected]

Great team

5
Been handling my debt for seem years now and very helpful team take's a lot of stress and worry out of life. Reviewed on: 22nd July 2021
Bob Taylor's avatar
Bob Taylor

All round good service with empathy towards the people who use this

5
Always there to help and understand if anyone gets into trouble Reviewed on: 22nd July 2021
Eddie Hughes's avatar
Eddie Hughes

Cant praise Stepchange enough

5
Been with Stepchange for a number of years every person I have spoken to has been without exception super helpful, understanding supportive and non judgmental! Reviewed on: 22nd July 2021
Helen's avatar
Helen

Changed my life

5
I was a single parent in a lot of debt with credit cards and overdraft. Stephanie was recommended to me and I have them a call. I have roughly 4 years left before my debts are paid off but Stephanie took over all my debts and took away all the stress. Couldn't recommend them enough. Reviewed on: 22nd July 2021
Marie Owen's avatar
Marie Owen

Thumbs up to Step Change

5
Every contact with S / C has been a positive experience. The staff are kind, courteous and supportive . They took away the mental stress of being in debt and got my life back on track . Reviewed on: 22nd July 2021
Jennifer king's avatar
Jennifer king

Dont wait to call

5
These people will help anyone who makes the first call to ask for help, from advice to taking control of everything, they understand how hard it is to ask for help and if it goes wrong they still want to help Reviewed on: 22nd July 2021
Chris Beardshaw's avatar
Chris Beardshaw

Helped me out with fantastic support!

5
I was at a loss with my finances and debt after my divorce. Reslly dont know what I would of done without Stepchange. So understsnding and dont judge. They really are there to support you every step of the way. Reviewed on: 22nd July 2021
Mark's avatar
Mark

Always there when needed

5
They have always been helpful direct and knowledgeable they know their job Reviewed on: 22nd July 2021
Simon pearce's avatar
Simon pearce

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill