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StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,665 reviews, last reviewed 16th Jul 2026
75600% increase in 5 star reviews
in the past 90 days
1600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Escaped my debt with step change help I was so worried about my debt they took all my details and contacted all the people I owed put a payment plan in place this was taken out on the 21/... Read more Reviewed on: 16th July 2026
Patricia rose's avatar
Patricia rose

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
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Co
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
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StepChange Debt advice reviews (18665)

A Big Relieve

5
When Step Change advices me about dealing with my debts and continued support it was weight of my mind Reviewed on: 9th July 2020
Douglas Warrington 's avatar
Douglas Warrington

A life saver

5
A helpful experience that was easy to use Reviewed on: 9th July 2020
Singham's avatar
Singham

Friendly professional company

5
I have been in contact with this company for a bit now they are very professional yet friendly dealing with my debts reassuring and informative such a great service to be able use Reviewed on: 9th July 2020
Carol's avatar
Carol

Excellent helpfully

5
I’m less stressed and worried and now feel happy help us thank to Step Change Reviewed on: 9th July 2020
Darren Tobin's avatar
Darren Tobin

High recommended

5
They are very good and great help to whatever you ask them and respond quickly to your requests and help solve your debts Reviewed on: 9th July 2020
Peter Simpson's avatar
Peter Simpson

Excellent service

5
You think you have reached the end with no where to turn & Stepchange staff take that financial worry off your hands and mediate with the creditors to agree a payment plan and stop interest. They send regular emails and you know exactly where you are when you log into your online account. Reviewed on: 9th July 2020
Vicki's avatar
Vicki

Helped me a lot

5
step change has helped me a lot, and I have been very grateful for thier services Reviewed on: 9th July 2020
Karl's avatar
Karl

It has put my mind at ease monthly payments for all debts put together at a reasonable monthly amountt

5
Piece if mind and no more worry about how i was paying off my debt.it was a God send for me . Reviewed on: 9th July 2020
Jean's avatar
Jean

Helpful and professional

5
Step Change for me was an oasis in the desert Reviewed on: 9th July 2020
robert sheldon's avatar
robert sheldon

Fantastic company

5
Step change has helped me learn and understand debt management. They are all very kind and helpful. I would highly recommend and I do recommend a lot. :) Reviewed on: 9th July 2020
Emma Tyers's avatar
Emma Tyers

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