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StepChange: Debt Management reviews

4.95
Based on 13,813 reviews, last reviewed 28th May 2025
254500% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Highly recommended StepChange helped me to manage my finances so that I know exactly what I need to budget for, they also eased a lot of my worries by dealing directly w... Read more Reviewed on: 28th May 2025
Pam W's avatar
Pam W

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13813)

Review of the StepChange, Debt Management:

Everyone I spoke to was so kind and gave me hope to...

5
Everyone I spoke to was so kind and gave me hope to be able to sort my life out. Reviewed on: 23rd May 2025

Very good i got there in the end

5
Very good i got there in the end Reviewed on: 28th May 2025

Compassionate service

5
I was desperate when I contacted StepChange. I thought I was going to lose my house. But they worked with my personal circumstances and we have funds for our pets and are paying the mortgage arrears. It was such a relief. The budget is tight but manageable. Reviewed on: 28th May 2025

This has given me a peace of mind knowing my debt is...

5
This has given me a peace of mind knowing my debt is being paid without being threatened receiving letters from creditors every week reminding you about missed payments,the intrest you will pay and so on.. Reviewed on: 28th May 2025

Brilliant

5
I was ready to give it alll up until I found help with step change, they helped put my mind at rest and get my life back Reviewed on: 28th May 2025

Step change has made my life liveable again without...

5
Step change has made my life liveable again without worrying about my debts Reviewed on: 28th May 2025

Very helpful and understanding

5
Stepchange helped me I was drowning in debt now I pay 1 amount a month and all the pressure has gone ,very helpfull and understanding Reviewed on: 28th May 2025

fantastic.cant thank them enough

5
Stepchange have helped me manage my debts,coulld not do it without them they are fantastic.cant thank them enough. Reviewed on: 28th May 2025

Efficient, Compassionate and Free

5
My problems were dealt with efficiently and compassionately. It has made very positive changes in my life and I can now look forward to a future without debt. I can highly recommend them. There service is completely free of charge. Go nowhere else! Reviewed on: 28th May 2025

Don't be afraid to ask for help

5
Great help and great advice. They were friendly and very helpful. Reviewed on: 28th May 2025

I was suffering with my mental health and overwhelme...

5
I was suffering with my mental health and overwhelmed with all of my bills, Stepchange helped me to breath a sigh of relief, I appreciate the help so much. The only problem is I am still being contacted by a couple of the people for my debts stating they haven't been contacted. Reviewed on: 28th May 2025

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