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StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 16,231 reviews, last reviewed 7th May 2026
72900% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Good all round service all staff so very helpful at... Good all round service all staff so very helpful at such a very difficult time for me highly recommend ,, ,,Thank you StepChange Reviewed on: 7th May 2026
Mad max 's avatar
Mad max

Latest lowest rating:

1

Double redundancy Joined stepchange after being made redundant, then ha to rejoin after Covid because I was made redundant again. Always a great help - even when I app... Read more Reviewed on: 6th May 2026
Andrew's avatar
Andrew
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt advice reviews (16231)

This year I shall be debt free thanks to steps provi...

5
This year I shall be debt free thanks to steps providing help and support a lifeline xxc Reviewed on: 1st May 2024
Ian's avatar
Ian

My money management with Stepchange has been so easy...

5
My money management with Stepchange has been so easy the staff are very professional and make this process so simple Reviewed on: 1st May 2024
alan aylott's avatar
alan aylott

Staff at stepchange are very helpful and compassion

5
Staff at stepchange are very helpful and compassion Reviewed on: 1st May 2024
Olympio M's avatar
Olympio M

Great debt management service , stops the hassle and...

5
Great debt management service , stops the hassle and worry from owing credit card debt that has spiralled out of control (mostly because of their charges)! Reviewed on: 1st May 2024
Homer s's avatar
Homer s

Excellent service

5
Very professional service. They are very helpful. Reviewed on: 1st May 2024
Mike 's avatar
Mike

Could be better

4
I am overall pleased with the help I have received with my debts. If an issue arises I am responsible for contacting my creditors which is challenging with anxiety issues so I would rather they offered this service. Reviewed on: 1st May 2024
Emma Gerrard 's avatar
Emma Gerrard

Simple and easy to use.

5
Very easy to understand and access to my account is simple. Reviewed on: 1st May 2024
Warren Adams's avatar
Warren Adams

Life help

5
I had a large debt which i was having trouble making the payments on . Stepchance helped me get it sorted out . Reviewed on: 1st May 2024
Mr i's avatar
Mr i

As a disabled person with Aggressive Multiple Sclero...

5
As a disabled person with Aggressive Multiple Sclerosis and other conditions, this company and number one are the people who have been working to help me… saved my life.. Many thanks Reviewed on: 1st May 2024
Nichola H's avatar
Nichola H

I have considerable debt & its was adding to my exis...

5
I have considerable debt & its was adding to my existing mental health problems. It has helped considerably, my mental health , whilst still considerable, it’s one less thing to over worry. Reviewed on: 1st May 2024
John B's avatar
John B

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