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StepChange: Debt Management reviews

4.95
Based on 14,433 reviews, last reviewed 7th Jun 2025
314300% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
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Latest highest rating:

5

Very helpful and understanding. Very helpful and understanding. They don't rush you. An their advice is sound. Reviewed on: 7th June 2025
Nigel B's avatar
Nigel B

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
Stuart b's avatar
Stuart b

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14433)

Review of the StepChange, Debt Management:

My Umbrella

5
I very grateful to step change for helping me in time when I was struggling to pay debts. Having said that bank lends you umbrella when weather is fair but takes you back when it’s raining. So I want to say step change is my umbrella. Thank you step change . Reviewed on: 8th July 2020

I am extremely happy with the service that's been pr...

5
I am extremely happy with the service that's been provided to me by Stepchange. Always quick to reply and support. Reviewed on: 7th June 2025

Excellent service

5
They took away my sleepless nights and gave me a way forward. Reviewed on: 7th June 2025

Fantastic experience, so helpful and informative and...

5
Fantastic experience, so helpful and informative and have really helped me get back on track! Can’t thank stepchange and the people who work for them enough! Reviewed on: 7th June 2025

Outstanding

5
Excellent helpful all times helped change the way I lived Reviewed on: 7th June 2025

StepChange service is excellent .

5
StepChange service is excellent . .I can't thank enough. The support extended is of high standard and the members of the team are so polite and friendly. Reviewed on: 7th June 2025

StepChange have been life changing for me, providing...

5
StepChange have been life changing for me, providing non judgemental advice and support. I was drowning in debt, barely able to make minimum credit card payments and struggling with crazy high interest rates. They were able to organise my debts into one affordable monthly payment and whilst it will take me some time to become debt free, I am feeling much more in control and less stressed about my financial situation. I highly recommend them to anyone dealing with money worries, I'm so grateful for their continuous support. Thank you StepChange Reviewed on: 7th June 2025

Getting professional help

5
Debt problems consumed my everyday until a friend advised me to contact Stepchange. After communicating with a financial operative, my everyday life became bearable.. Reviewed on: 7th June 2025

when i felt overwhelmed by debt stepchange showed me...

5
when i felt overwhelmed by debt stepchange showed me there was a way that it could be sorted. they were so helpful and they didn't judge me at all. Reviewed on: 7th June 2025

From overwhelm to being back in control

5
StepChange offer advce and help wih no judgment. From feelng overwhelmed, once my Debt Management Plan was setup I felt back in control. They enable you to pay off your debts while mainataining a good standard of living. Reviewed on: 7th June 2025

I have been with step change for many years and woul...

5
I have been with step change for many years and would never of got through life without there advice help. Reviewed on: 7th June 2025

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