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StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 16,460 reviews, last reviewed 8th May 2026
83850% increase in 5 star reviews
in the past 90 days
900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have full confidence and trust in service I have full confidence and trust in service Reviewed on: 8th May 2026
Simon S's avatar
Simon S

Latest lowest rating:

1

Terrible advice - got me into very long term de... Very very poor advice got me into very long term debt I would never recommend this service. I should have just gone bankrupt, instead I was stupid an... Read more Reviewed on: 8th May 2026
Darren M's avatar
Darren M
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt advice reviews (16460)

great staff who are always helpful and it’s been suc...

5
great staff who are always helpful and it’s been such a great tool to help towards being debt free. Reviewed on: 1st May 2024
si's avatar
si

Debt management Stepchange helped so much !

5
I cannot put into words how Stepchange has helped my situation. I never knew such a helpful company was available until a friend told me about it. My life is so much better with no more stress or worry ! Reviewed on: 1st May 2024
Ronnie 's avatar
Ronnie

It gave me peace of mind financially and helped me t...

5
It gave me peace of mind financially and helped me to budget Reviewed on: 1st May 2024
TW's avatar
TW

The staff have been so understanding and supportive...

5
The staff have been so understanding and supportive of all my difficulties. Reviewed on: 1st May 2024
Laurie's avatar
Laurie

Every member of staff I have dealt with have been fr...

5
Every member of staff I have dealt with have been friendly, helpful and professional. Reviewed on: 1st May 2024
Gerard M's avatar
Gerard M

Very Helpful and Supportive , excellent staff ,

5
Very Helpful and Supportive , excellent staff , Reviewed on: 1st May 2024
Taylor M's avatar
Taylor M

Excellent at helping with debt problems

5
Excellent at helping with debt problems Reviewed on: 1st May 2024
Trevor P's avatar
Trevor P

Stepchange Charity are very helpful.

5
Step change have been very helpful making me debt fee and grateful for their assistance over 6 years. Reviewed on: 1st May 2024
Obinna N's avatar
Obinna N

Stepchange a very helpful team who is helped me ov...

5
Stepchange a very helpful team who is helped me over years and great service thank you Reviewed on: 1st May 2024
Manuel O's avatar
Manuel O

Relief and confidence

5
For something that felt so overwhelming and impossible to tackle, StepChange made it feel so manageable, no big words, all explained in a way that I could undestand Reviewed on: 1st May 2024
Louise 's avatar
Louise

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