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StepChange: Debt advice reviews

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4.95
Based on 16,557 reviews, last reviewed 9th May 2026
88550% increase in 5 star reviews
in the past 90 days
900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Less stress now. My journey with Stepchange was fairly easy & i was able to speak with an advisor if I didnt understand anything. Im so glad I took the step to getting... Read more Reviewed on: 9th May 2026
Jannim's avatar
Jannim

Latest lowest rating:

2

Wouldn't recommend The customer service team I find to be very slow in responding, and I have sometimes had to send the same information a few times as they have clearly... Read more Reviewed on: 9th May 2026
CharleyM's avatar
CharleyM
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
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StepChange Debt advice reviews (16557)

I was in a lot of debt and they have helped me to ma...

5
I was in a lot of debt and they have helped me to manage and reduce that debt since 2020. I should be debt free by September this year. They have helped me to stay on track with my money and to save money where I can. It’s changed my attitude to save money and only pay for things when I have the money to do so. I will not be going back to loans and credit cards when my plan finishes. Reviewed on: 1st May 2024
lotsthompson@icloud.com's avatar
[email protected]

Step change helped me out of a tight spot very good...

5
Step change helped me out of a tight spot very good service Reviewed on: 1st May 2024
Martin b's avatar
Martin b

Outstanding!

5
Nothing more to say than just outstanding service, helped with everything Reviewed on: 1st May 2024
Hon's avatar
Hon

Great Company

5
They was very helpful, helped me now for more than 4 years. Great support and advice. Reviewed on: 1st May 2024
Looplou's avatar
Looplou

Stepchange helped me to get back on track with my fi...

5
Stepchange helped me to get back on track with my finances. I will always be grateful for what they done for me . Thank you StepChange Reviewed on: 1st May 2024
Sensey's avatar
Sensey

They sorted me out fantastic company gave me plenty...

5
They sorted me out fantastic company gave me plenty of advice Reviewed on: 1st May 2024
Robert Moriarty's avatar
Robert Moriarty

StepChange a calm support during time of need

5
A experienced and honest voice navigating you through the stressful pain points of debt. Ultimately you need to stick to your plan, but the monthly statements help you see light at the end of a tunnel. Reviewed on: 1st May 2024
John 's avatar
John

Step change been very helpful for a number of years,...

4
Step change been very helpful for a number of years, dealing with my debts And continuing to date doing so Reviewed on: 1st May 2024
Sadok ben mabrouk 's avatar
Sadok ben mabrouk

StepChange got me back on track.

5
Since using StepChange my life has changed immensely.Good advise from good people. Giving me the chance to get back on track and in control Reviewed on: 1st May 2024
Anthony M's avatar
Anthony M

Helped us deal with all our creditors.

5
Helped us deal with all our creditors. And helped us to work out an affordable repayment plan at one of our most stressful times! Reviewed on: 1st May 2024
N K's avatar
N K

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