Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18660 reviews)

View other StepChange products

4.92

Based on 18,660 reviews, last reviewed 8th Jul 2026

189050% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

I had a 10. MY CRITIQUE I had a 10.5 hour lower back spinal surgery which made it difficult for me to even sit for a certain length of time. However, this form is so long and... Read more Reviewed on: 8th July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18660)

Been with stepchange for over 10 years everyone you...

Been with stepchange for over 10 years everyone you talk to is most helpful and friendly iwas in a mess before stepchange thay helped me so much and took alot of worries awat so gteatful Reviewed on: 2nd May 2024

StepChange were very good and understanding with my...

StepChange were very good and understanding with my problems and were prompt at sorting my issues out a great relief to my problems . Have also been very good at explaining issues as they crop up . I am very grateful . Reviewed on: 2nd May 2024

Simple and understanding.

Simple and understanding - easy to contact, no unnecessary waiting around. Good advice and suggestions for the future. Reviewed on: 2nd May 2024

Step Change is none judgemental they work with you a...

Step Change is none judgemental they work with you and listen. And give the best debt advise Reviewed on: 2nd May 2024

StepChange has helped me a lot.

StepChange has helped me a lot.. Reviewed on: 2nd May 2024

StepChange has helped me and my family so much I did...

StepChange has helped me and my family so much I didn't know where to turn with the debts I had but now I'm worry free and I know my debits are being taken care of Reviewed on: 2nd May 2024

Peace of mind

When I contacted StepChange, I was desperately worried about my debts. They sorted my affairs for me and now I have peace of mind and my DMP is working for me. I would definitely recommend Anybody with money worries to contact them and get their life back. Reviewed on: 2nd May 2024

A big relief

The process was so easy, I managed to consolidate all my debts in one payment through their DMP. I wish I had done it sooner. I will be debt free in under 4 years and feel I am in control of my finances. Reviewed on: 2nd May 2024

Stress free

They basically took all my troubles away after my mother became ill. I'm able to concentrate on her now. Reviewed on: 2nd May 2024

Having been with step change since 2021 .

Having been with step change since 2021 .Its been the best decision I have ever made .They have helped me take control of my debts and by paying them a payment each month which gets distributed to my creditors I know eventually that my debts will be paid off to have that knowledge of knowing that is a great comfort and a real stress relief. Reviewed on: 2nd May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Abacus 4.18 from 6 reviews
Debt Collection
from CCI Credit Management 3.99 from 1 reviews
Debt Solutions
from Debt Advisory Centre 4.05 from 1 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub