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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,416 reviews, last reviewed 18th Aug 2026
30% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
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Latest highest rating:

5

Helpful and informative on opening an ISA for me tod... Helpful and informative on opening an ISA for me today, Reviewed on: 18th August 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2416)

Suffolk Building Society Branch Review

5
Liked the change of name from Ipswich to Suffolk, and the locality and deserves. Reviewed on: 19th April 2023

Suffolk Building Society Branch Review

5
Friendly, personable, knowledgeable staff, we were made to feel very comfortable and explanations given clearly when we asked. Excellent customer care, we saw Harvey for our interview - very courteous young man. Reviewed on: 19th April 2023

Suffolk Building Society Branch Review

5
Very friendly and helpful, superb customer service - no improvements needed. Reviewed on: 19th April 2023

Suffolk Building Society Branch Review

5
The excellent service I experienced on the phone on a Friday afternoon together with the hospitality, clear instructions and efficiency when I saw someone on Monday, March 27th 2023 at 2pm. Reviewed on: 17th April 2023

Saving

5
I’ve been saving with the society for several years now, whenever I needed to pop in branch, always a warm professional greeting, so nice to be treated in such a lovely manner,. Reviewed on: 11th April 2023

Nice face to face banking

5
Lovely to be able to walk into a bank and have a face to face meeting plus the savings interest rates are really competitive! Reviewed on: 11th April 2023

helpful and simple

5
money is something i’ve always found complicated , i was able to have an in branch meeting and everything was explained so thoroughly, definitely the best choice Reviewed on: 7th April 2023

Suffolk Building Society Branch Review

4
Convenient, thoroughfare office with very helpful, pleasant staff. For these reasons I expect to continue being a long term customer even though savings rates are slightly higher elsewhere. Reviewed on: 3rd April 2023

Suffolk Building Society Branch Review

5
The staff are so friendly they make you feel so welcome. Reviewed on: 3rd April 2023

Welcoming Team

5
So nice to go into a place with my child where we are welcomed warmly. Benny was so great with my little one and was so informative. Reviewed on: 1st April 2023

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