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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

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4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Helpful and efficient and good rates.

Helpful and efficient and good rates. Always a pleasure to go to the building society in person. Rates very competitive Reviewed on: 2nd February 2024

Happy days in Sudbury.

As and when I need SBS I always go into the shop in Sudbury either to get cash or to have my book made up to date. The staff there are always so helpful and friendly and of course security minded so well done Reviewed on: 2nd February 2024

Always excellent customer service with good rates.

Always excellent customer service with good rates.A very trusted society. Reviewed on: 2nd February 2024

frendly and helpfull staff and rranch in good position

frendly and helpfull staff and rranch in good position Reviewed on: 2nd February 2024

Personal service

Good to be able to speak to staff and have personal service. The fact that it is a village local to us is a plus as we don't have to go into town Reviewed on: 2nd February 2024

The staff are always polite and friendly.

The staff are always polite and friendly. Reviewed on: 2nd February 2024

Good branch support when withdrawals required

Good branch support when withdrawals required Reviewed on: 2nd February 2024

Good, old fashioned service.

Helpful, pleasant staff who explain everything clearly when I set up my savings account. Finally, I've found a savings account, with a reasonable interest rate, that doesn't need me to remember pin numbers or passwords. Reviewed on: 2nd February 2024

so so rates, no banking services

so so rates, no banking services Reviewed on: 2nd February 2024

STRESS FREE SAVINGS ADVICE

Excellent advice as far as savings were concerned and so helpful, making the experience stress free. Reviewed on: 2nd February 2024

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