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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1597 reviews)

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4.94

Based on 1,597 reviews, last reviewed 31st Dec 2025

3% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Polite knowledgable staff in halesworth Polite knowledgable staff in halesworth Reviewed on: 31st December 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1597)

Easy to use.

Straightforward and really easy to use. Reviewed on: 28th February 2024

Review of Savings

Benny at the Woodbridge office was extremely welcoming and efficient with the whole process of explaining the range of investments. Reviewed on: 27th February 2024

Moved Isa from a bank.

Met with Rachel today, who filled in all my forms to move my maturing ISA from Barclays Bank to the Suffolk Building Society. I am fed up with banks closing their branches and having no one to speak to for advice or spending hours on the phone attempting to find the correct person. In the Suffolk BS, you can speak directly by phone to the people that work in the branch or walk in there and arrange an appointment. Simply put, they have proper Customer Service with knowledgeable, professional people waiting to help you. Love the Woodbridge branch. Thank you, Rachel. Reviewed on: 26th February 2024

just what we wanted

Already hold a joint notice account but wanted an instant access joint account Reviewed on: 26th February 2024

Local, friendly, efficient

Very happy, friendly, efficient service and it is local to me in Hadleigh. Reviewed on: 21st February 2024

Efficient, local, reliable

Great personal service and the branch is open at sensible times. Reviewed on: 21st February 2024

Savings Review

Had an excellent meeting with Benny today at Woodbridge. Sorted out our queries without issue. Reviewed on: 21st February 2024

Friendly, good, efficient

Local to me, well organised and knowledgeable about the products. Efficient service and good interest rates. Very good advice from and service from Tracy. Reviewed on: 20th February 2024

Friendly, professional, efficient

Conveniently local mutual Society. Friendly, professional service from Tracy. Reviewed on: 20th February 2024

Successful, fuss free LPA registration

Called in to branch without any other expectations than to get information re registering an LPA. Manager offered time with staff (Lia) to do this as I had all necessary documents. Process completed professionally , without fuss, and within predicted time. Lia made whole process easy and stress free - completely different from experience at other banks who I had made appts with. Fabulous customer service. As an aside, loved the vault- so interesting. Thank you Lia…. And Tom Reviewed on: 19th February 2024

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