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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

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4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

23% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Friendly professional team of staff with every visit...

Friendly professional team of staff with every visit to the branch and also with telephone enquiries Reviewed on: 2nd February 2024

Personal service

It is a delight to have a branch in our home town. And others not far away. The staff are always friendly helpful and knowledgeable. They have several options for investing money and take time to explain them. Reviewed on: 2nd February 2024

Always friendly, knowledgeable people, make every ef...

Always friendly, knowledgeable people, make every effort to accommodate my needs. Reviewed on: 2nd February 2024

Best experience ever

Helpful, polite, excellent service, full explanations Reviewed on: 2nd February 2024

Brilliant local company

Great local company with fantastic local traditions Reviewed on: 2nd February 2024

Hadleigh and Sudbury branch.

Every visit to our Hadleigh or Sudbury branch has been excellent. No fuss, friendly and very knowledgeable about the services available. They do exactly as I could wish for. I have no problem in recommending Suffolk Building Society. Reviewed on: 2nd February 2024

staff are always polite and helpful and seem to give...

staff are always polite and helpful and seem to give a good return on savings Reviewed on: 2nd February 2024

Fortunately no branches closed so still easy walk in...

Fortunately no branches closed so still easy walk in access. Always pleasant ,helpful staff able give required service and offer advice. Reviewed on: 2nd February 2024

I visited to update my savings account.

I visited to update my savings account. The service I received very good advice and service Reviewed on: 2nd February 2024

Great customer care

Great customer care really good staff who handle your enquiry with professionalism and a lovely friendly manner. It makes all the difference visiting a friendly warm branch Reviewed on: 2nd February 2024

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